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Overview of Quality Inn

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Tempur-Pedic beds, in-room safe, desk, laptop workspace
Room Amenity
Tempur-Pedic beds, in-room safe, desk, laptop workspace
Microwave

Quality Inn

2.5 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationBig Bridge2 min drive
    Popular LocationNiagara County Historical Society2 min drive
    Popular LocationKenan Center4 min drive
    AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)31 min drive

Choose dates to view prices

Standard Room, 2 Double Beds

4.3/5 guest room rating
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed with Sofa bed, Jetted Tub

3.9/5 guest room rating
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible

No guest room rating
  • Sleeps 2
  • 1 Queen Bed

About this area

Lockport

Located in Lockport, Quality Inn is in the city center. Big Bridge and Lockport Caves are local landmarks, and some of the area's activities can be experienced at Lockport Country Club and Niagara County Golf Course.
Popular Location

What's nearby

  • Big Bridge - 2 min drive
  • Lockport Caves - 2 min drive
  • Erie Canal Discovery Center - 2 min drive
  • Niagara County Historical Society - 2 min drive
  • Kenan Center - 4 min drive

Getting around

  • Buffalo-Depew Station - 29 min drive
  • AirportBuffalo Niagara Intl. Airport (BUF) - 31 min drive

Restaurants

  • Aguacates — 4 min walk
  • Kalamata Family Restaurant — 6 min walk
  • Mark's Pizzeria — 9 min walk
  • Sunny's Family Drive-In Restaurant — 14 min walk
  • Pizza Oven — 3 min drive
View in a map

About this property

Quality Inn

Hotel in Lockport with free breakfast and business center
Along with a business center, this smoke-free hotel has a 24-hour front desk and express check-out. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers, a TV in a common area, and RV/bus/truck parking are onsite. All 50 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LED TVs with digital channels. Tempur-Pedic beds, coffee makers, and free local calls are among the other amenities available to guests.
Quality Inn offers 50 accommodations with safes and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 32-inch LED televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lockport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Choice)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking is wheelchair accessible

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM

Family friendly

  • Microwave
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Dogs and cats only

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Lockport
Comfort Inn Lockport
Lockport Comfort Inn
Quality Inn Lockport
Quality Lockport
Quality Inn Hotel
Quality Inn Lockport
Quality Inn Hotel Lockport

Frequently asked questions

Can I cancel my reservation for free at Quality Inn and receive a full refund?
Yes, Quality Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Quality Inn cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Quality Inn?
As of Jan 27, 2021, prices found for a 1-night stay for 2 adults at Quality Inn on Jan 28, 2021 start from $70, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Quality Inn pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.
How much is parking at Quality Inn?
Self parking is free at this property.
What time is check-in at Quality Inn?
Check-in is from 3:00 PM - anytime.
What time is check-out at Quality Inn?
Check-out is at noon.
Where is Quality Inn located?
Located in the heart of Lockport, this hotel is within 2 mi (3 km) of Big Bridge, Kenan Center, and Erie Canal Discovery Center. Lockport Caves and Niagara County Historical Society are also within 2 mi (3 km).
3.6
Good
Rating 5 - Excellent. 91 out of 350 reviews
5 - Excellent 26%
Rating 4 - Good. 120 out of 350 reviews
4 - Good 34%
Rating 3 - Okay. 76 out of 350 reviews
3 - Okay 22%
Rating 2 - Poor. 35 out of 350 reviews
2 - Poor 10%
Rating 1 - Terrible. 28 out of 350 reviews
1 - Terrible 8%

3.8/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.5/5

Property conditions & facilities

2/5 Poor

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff, no housekeeping, asked for clean towels & told they would bring it later. Screen broken in window, stained carpets, dirty shower $15 more because we had to stay another day do to family emergency
Stayed 1 night in Jan 2021

2/5 Poor

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
No housecleaning, no breakfast due to COVID-19, window screens broken, bathtub dirty, refused clean towels until demanded. Staff not friendly
Stayed 1 night in Jan 2021

3/5 Okay

Happy face iconLiked: Staff & service
With the covid, no breakfast. Water, no juice. Coffee, tea available.
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff was extremely friendly. The hotel room was very clean and comfortable. It was just want we were looking for while visiting family -- just a place to crash at night. Some COVID tips - no maid service during your stay, must call front desk for new towels/other services, breakfast is simple grab and go muffins but that was all we needed. Great value!
Stayed 2 nights in Sep 2020

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and clean anything and good coffee.
Stayed 1 night in Aug 2020

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