“There are lots of things that I love this hotel
The location- 2 minutes walk to beaches that so convenient.
The cleanliness- they clean up the room so good.
Hotel staffs- all staffs are so friendly and warm. Like a family. With warmest smile every time I pass the entrance.
The pool at rooftop- there is so beautiful view at rooftop. I can said it kind of spa more than pool.”
“On the last night, your staff were rude and unfriendly to my girlfriend; she felt disrespected and was left in tears in our room. I wanted to lodge a complaint, but there was no manager on duty, and I was unable to find one to speak to before I checked out the next day. I will not be returning.”