Nobel Vacations from $423

Everything was good, except at check in the system was down so did not receive key cards until morning. Other than that excellent experience. Will return.

Older property and rooms need some upgrading . However the restaurant and amenities are amazing. This is a nice getaway in the Santa Cruz Mountains away from the hussle and bussel.

While the property itself is great (clean, quiet, good amenity), communication and management is poor. We were given a code to a wrong room in the Latch app as they re-assigned us to a new room on the day of check-in but didn’t update in their system properly. We stepped in a room that was clearly occupied! What’s worse was we were emailed that all staff would be on Thanksgiving break and we should call some back up phone number, but the back up person clearly belongs to a different firm and was not sure how to handle this and told us there is a chance nobody would be given it’s night before Thanksgiving (so very stressful for us after a long day of driving). And even more funny was we tried to call the original number after all, and they were actually not on break at all! They were indeed able to help. It seems the property is subcontracted through many firms and between each layer there is some communication barrier. Too many miscommunication and mismanagement made an otherwise wonderful stay stressful.

The room was in good condition, amenities were fine. Biggest issue was the location of the room to San Pedro Square. Unless the windows and doors are replaced there is a major noise issue in this unit - every night of the week there is live music, on Thurs-Sat there is music until 2:00am. This is very impactful to sleep

The room was neat and tidy when we got there and loved the space it was clean and really enjoyed staying here. Will definitely be back