Northeast Region Vacations from $1,248

Very clean and staff were helpful. Upgraded to a super room as superior room was too small. The super room was great.

Estrutura muito boa. A praia de frente não dá para banho, principalmente crianças. Pq tem uma cratera na frente dela. Funcionários muito educados com exceção de um salva vidas que prestam serviço na frente do hotel. Um deles foi incoveniente com minha esposa.

The room was clean and in excellent condition, with beverages available all day in the minibar. The hotel itself was very clean and well-maintained.The Signature pool was fantastic, and the quality of the beverages there was excellent (Grey Goose and other premium options). The beach service for Signature guests was also very good. In general, the food throughout the resort was very good.Minor complaints:The food at the beach and pool bars was only average. However, you can always go to the beach buffet or the main resort buffet if you want something more substantial. It was difficult to get a table at the à la carte restaurants more than once. The concierge tried hard to help us, so I can’t complain about their effort, but it seemed the restaurants were not operating at full capacity — there were many empty tables every night across all shifts. Overall, it’s a great place and I would recommend it.

O hotel é muito bem localizado num trecho muito bom da praia de Muro Alto e as instalações são boas, embora eu tenha achado um tanto claustrofóbica a academia e a sala de jogos no subsolo. A equipe, no geral, foi muito simpática e prestativa. Minhas críticas resumem-se mais ao serviço dos restaurantes, era corriqueiro simplesmente algo acabar e os funcionários são poucos para períodos de pico, então os pedidos tendiam a demorar muito. Pelo preço, também acho que o buffet deveria ter mais qualidade e variedade, além do que a lotação nas horas mais cheias era desafiadora. Também acho que poderia ter mais opções de entretenimento até um pouco mais tarde.