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Smiles Beach Hotel

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Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Smiles Beach Hotel

Smiles Beach Hotel

4.0 star property

4.1/5 Very Good

Top rated for cleanliness (4.3/5)

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
Map
North Coast of Zanzibar, Nungwi, 1111

Explore the area

  • Popular LocationNungwi Natural Aquarium5 min walk
  • Popular LocationNungwi Beach6 min walk
  • Popular LocationMnarani Natural Aquarium19 min walk

Room options

About this area

Nungwi

Smiles Beach Hotel is located on a private beach and in an area with good shopping. The area's natural beauty can be seen at Nungwi Beach and Kendwa Beach, while Nungwi Natural Aquarium and Mnarani Natural Aquarium are popular area attractions. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property.

What's nearby

  • Nungwi Natural Aquarium - 5 min walk
  • Nungwi Beach - 6 min walk
  • Mnarani Natural Aquarium - 19 min walk
  • Kendwa Beach - 20 min drive
  • Mnemba Island - 57 min drive

Restaurants

  • Kivulini Restaurant - 3 min walk
  • Murina Cafè - 3 min walk
  • Union beach shop - 3 min walk
  • Chef's Baking shop - 4 min walk
  • Badolina secret garden - 5 min walk

About this property

Smiles Beach Hotel

Transformed 4-star hotel by the ocean, renovated in 2018
You can look forward to free full breakfast, a roundtrip airport shuttle, and a terrace at Smiles Beach Hotel. With a private beach, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Indulge in a manicure/pedicure and a massage at the onsite spa. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Barbecue grills, luggage storage, and smoke-free premises
  • Tour/ticket assistance, wedding services, and concierge services
  • A front desk safe
  • Guest reviews speak well of the pool, helpful staff, and proximity to shopping
Room features
All guestrooms at Smiles Beach Hotel have comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with digital channels
  • Furnished balconies or patios, refrigerators, and electric kettles

Languages

Arabic, English, German, Italian, Latvian, Norwegian, Russian, Swahili, Swedish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Manicures and pedicures
  • Massage - on the beach
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Roll-in shower (select rooms)

More

  • Beach towels
  • Renovated entire property - May 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Safe

Similar properties

See similar properties

Policies

Check-in

87% of travelers were happy with check-in
Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from July 1 2023 to December 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: TZS 2321.34 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: TZS 110000 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Smiles Beach Hotel Zanzibar Island/Nungwi
Smiles Beach Hotel
Smiles Beach Hotel Nungwi
Smiles Beach Nungwi
Smiles Hotel
Smiles Beach Hotel Zanzibar/Nungwi
Smiles Beach Hotel Hotel
Smiles Beach Hotel Nungwi
Smiles Beach Hotel Hotel Nungwi

Frequently asked questions

Does Smiles Beach Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Smiles Beach Hotel?

As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at Smiles Beach Hotel on Oct 1, 2022 start from $144.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Smiles Beach Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Smiles Beach Hotel?

Check-in is from 2:00 PM - anytime.

What time is check-out at Smiles Beach Hotel?

Check-out is at 10 AM.

Does Smiles Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of TZS 110000 per room applies.

Where is Smiles Beach Hotel located?

Nestled on the beach, this Nungwi hotel is within a 10-minute walk of Nungwi Natural Aquarium and Nungwi Beach. Mnarani Natural Aquarium and Kendwa Beach are also within 2 mi (3 km).

Can I cancel my reservation for free at Smiles Beach Hotel and receive a full refund?

Yes, Smiles Beach Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Smiles Beach Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 82 out of 213 reviews
5 - Excellent 38%
Rating 4 - Good. 91 out of 213 reviews
4 - Good 43%
Rating 3 - Okay. 31 out of 213 reviews
3 - Okay 15%
Rating 2 - Poor. 6 out of 213 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 213 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.1/5

Staff & service

3.4/5

Amenities

3.9/5

Property conditions & facilities

4.0/5

Eco-friendliness

3/5 Okay

Sikander Mohamed
Traveled with partner
Liked: Cleanliness
Dinner staff were great. Management didnt allow flexibility . Otherwise stay was ok
Stayed 7 nights in Sep 2022

5/5 Excellent

Evelyn
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This was a lucky pleasant finding! The staff is super friendly and attentive. The hotel location is great with private area in front of the beach, which is very convenient, compared to other properties we saw in the neighborhood. Wouldn't think twice to recommend this hotel.
Stayed 4 nights in Dec 2021

2/5 Poor

Verified traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfortunately stole our time at Nungwi
The Hotel was overbooked, so we had to stay at another hotel for one night… Next day we meet up to check in to agreed time, but they were over an hour late, so we had to cancel the trip we were going to that day. If you order the stay with dinner included, you can’t choose from the regular menu. You can only choose between two dishes. Nice place and location, but the service dissapointed us.
Stayed 3 nights in Dec 2021

3/5 Okay

Verified traveler
Liked: Cleanliness, room comfort
It is muslim hotel (= no alcohol to be served), which would be ok if someone told us before, it is not written also at hotels.com web pages. The boss/manager of the hotel seems to be kinda strict and sharp to his employees, which we could often see. Otherwise nice clean hotel, friendly and polite employees. Food was normal. Not sure if cost vs.benefits is worthwhile.
Stayed 1 night in Sep 2021

1/5 Terrible

Verified traveler
Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever
Stayed 3 nights in Aug 2021

4/5 Good

Amanda
Traveled with group
Liked: Room comfort
Okay for a Short Stay
The service lady checking us in was short and abrupt. She was not friendly and efficient in any engagement with her. The staff at lunch and breakfast were friendly, helpful, and genuinely cared about giving good service. However, the food was average (Hilton is just a few steps away - the majority of us staying at Smiles went there for dinner). The room was comfortable. The door did not close all the way and the safety box was broken. Overall, it was a comfortable stay for one night (not sure I would want to stay longer). And Hotels.com does not tell you this is a Muslim hotel that does not separate practice from the business so they do not offer any alcohol (just be aware as this would have changed a few peoples decision to stay).
Stayed 1 night in Feb 2021

5/5 Excellent

Trang
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

2/5 Poor

Verified traveler
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is more like a 2 star. Old and not well kept. Breakfast was horrible had to go next door to the Hilton to enjoy at least a fresh brewed coffee You would expect brewed fresh coffee even from a 2 star hotel. That did not exist and had to use instant coffee in a pack which I could have done that in my room. I rarely submit reviews but this hotel fooled me and I would have spent little more money and stayed elsewhere.
Stayed 2 nights in Feb 2020

4/5 Good

Keith
Liked: Cleanliness, property conditions & facilities, room comfort
Quiet place wit terrible beach
Place is OK. Nothing great at all, but clean. The beach is terrible and should not be highlighted in the description. I booked this because I thought I could go on the beach and in the water, but for hours the tide exposes the ocean floor and makes the water useless. When it comes in, you have no real beach and the water area is not great to swimming. The place also has no alcohol. The restaurant is very basic and nothing special at all. Nice place to do nothing and relax on a lounge chair, but that is it.
Stayed 1 night in Feb 2020

4/5 Good

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities
There was no hot water, the "sea view" was there if you sat at the right angle looking out the windows. Was not a huge fan of house keeping spraying for mosquitoes... god only knows what they sprayed. But overall it is an up and coming beautiful location that is under new management. Worth a stay.
Stayed 2 nights in Feb 2020