“They mentioned it was an A/C which is not available at the property. The fan was not working either, when I said I would like to change the room the host showed me room without fan. She said open the window if u need air, it was supper hot outside. Overall terrible experience. Never recommend to anyone.”
“The Stadhaus Hotel is our favourite place to stay, when in Burgdorf. Location, excellent service, fabulous food, charm and character, and fabulous rooms, make it Burgdorf’s hidden gem!”
“Church bells chiming every 15 minutes, I should have inquired.
Breakfast is simple as could be, in a windowless cellar room.Staff unfriendly when asked for help.
Room had builder's issues. This was communicated with owner in person.”
“A wonderful stay! Although the hotel is located near the highway, it was clean, comfortable, and surprisingly charming. The room and bedding were spotless, and the bed was very comfortable. The staff were incredibly friendly and welcoming. As there was a short staircase to access the room, a member of the front desk team kindly helped us carry our luggage upstairs, which we really appreciated. Excellent service and great hospitality. We would happily stay here again.”