Ogden Vacations

Easy check in with friendly staff made a great first impression. Their continental breakfast was delicious. Beds were cozy and room was clean. Great water pressure and shampoo, conditioner smelled great.

customer service was outstanding. very polite, friendly and helpful

The room was nothing exciting or special for $347 for one night. There was nothing wrong with the room or the staff or the service. There was just nothing that justified the cost. I don’t mind spending extra money for a great room. This just wasn’t it.

The room which is the most important thing was clean, furniture outdated perhaps, bed was very comfy and pillows. I would highly suggest the property look at the website and alter it. They said there was shuttle to airport.. nope, they said there was laundry for guests, NOPE so I was there 10 days and brought 5 days of clothing figuring I would wash my clothing at the 5th day.. had to drop it off at desk by 8am whichever day and cost me $7/item... The restaurant was clean and the food they had was good but the buffet not hot or cold and two servers were excellent and the rest stood around texting.. When I got ready to leave the day before I asked if they would call a taxi for the morn to airport.. NOPE so I did but still.. I turned in my keys and NOT one person said thank you.. NOt ONE.. and the only ones that did were the servers in the restaurant. There were a lot of misleading things online.. I had a warm welcome from the desk and a very nice woman who registered me. Dont recall her name. Anyway otherwise I never got thank yous at all. I usually stay at a property twice/year when I come to town and I will look around at other alternatives if I cant get to the one I prefer with locations as important...

This is a good hotel in downtown Salt Lake. I noticed some parts of my room were in need of some extra care or updates but overall it was clean and I had no big complaints.