Omura Vacations from $3,328

The hotel was lovely with spacious guest rooms with lots of luxurious details. The room lacked practical facilities like a place to put your clothes or suitcases which meant it looked cluttered all the time. The front desk staff were pleasant when they were there but seldom were able to be helpful. We were told that none of the restaurants on the property were open despite their posted hours, there was no option to send out laundry and even that there were no umbrellas available to borrow during a downpour. It was comical after a while! All in all, too much focus on luxury and not enough on the daily details.

This was the perfect onsen for us! Sleek, modern room with everything we needed, gorgeous view of a lake with hills reflected in it. Staff was very good. Japanese cuisine--Shabu shabu (we got fish and beef) was great, so was breakfast. Lots of regional specialties. The hot springs water is really lovely. The pool is only knee deep, but neato, sauna was nice. They really thought of everything! Close to station and a 15 minute train to Kami Arita for pottery shopping. Should have stayed longer.

The property was very easy to find and staff was quick to meet us at the door and greet us. The overall stay was amazing. The staff was friendly and took every chance to find ways to communicate with us in English. The food presentation was 10/10. The room was spacious, everything that we needed was in the lobby for us to grab and use. The beds were comfortable, shower room was beautiful. This hotel was beyond my expectations!

Simple and affordable traditional onsen ryokan. Good experience. Do note that this ryokan does not offer dining options hence you may want to consider other options if you are looking for a full onsen ryokan experience. Also note it would be better to know a bit of Japanese in order to communicate with the staff.