Otavalo Vacations & Trips from $688

Courteous and helpful staff. Staff does not speak English, however. This was not a problem for us since we could speak a little Spanish and could rely on Google translate. Staff was especially kind and pleasant.

We had an amazing stay at this hotel. The staff was incredibly friendly and attentive, always going above and beyond to make sure everything was perfect. The hotel itself was very clean and well-maintained, which made the experience even more comfortable. The breakfast was excellent with plenty of options, and the location was ideal—close to everything we needed. I would definitely stay here again and highly recommend it!

Clean roon, lovely hotel details, very helpful staff. We saw them set up a beautiful wedding event.

Loved the beautiful room with kitchen. The bed was so comfortable and the food fantastic. Awesome gym, with paddle courts, tennis and pickle ball. Fantastic to watch the Polo too. Loved the 3 Swimming pools.

We stayed here for two nights. It was just ok. Don't expect anything over the top considering how much you're paying. Breakfast is traditional Ecuadorian food. The hotel is close to all the downtown festivities and shops and is directly across the street from the city's main waterfall. We stayed here the weekend of Palm Sunday. The city was crazy with people, especially outside of the hotel. So, if you stay here that particular weekend, be prepared to be awakened very early (4am) in the morning with hundreds of people who have come to bath in the hot pools and waterfall.