Ottawa Chalets

"Plaxe sucks. No microwave no fridge. Room was nasty. Ask to have it cleaned and they said staff off. We cleaned it ourselves. Ants in the room. Was a quick cheep stop for downtown Chicago. Should have stayed in the Laqunti or Hilton next door. My bad was to pick a place with my 3 and 9 year old. Wifes allergies are acting up.for dogs. Now in Niagara Falls and she sick.for the room. Dont go here unless your looking for a cheep place to stay. Buyer beware...."

"Very clean room. Extremely surprised. Other locations are not as nice. Front desk lady was super kind."

"Front desk staff was friendly. Room was very clean. nice location to walk to restaurants."

"It rained and leaked everywhere. Into the room and the lobby was flooded. They told me i had to switch rooms. Building engineer handed me a key and left. No help in moving my stuff."

"It was weird... Came with my 28 year old and my 11 year old. The location is great as it was only a 1.5 hour drive. Checked in at 4pm. Checkin process was not bad, a little slow, but not bad. Facility looked clean and inviting. Entered our room, there was a moldy smell. Lights worked. Microwave OLD, refrigerator had a DEEP LARGE BURN MARK across the top, the TV remote was missing the back and was covered in tape, and CHALK WRITING on my balcony wall. In the bathroom, the robe hook on the back of the door was broken, the shower is LOUD and does not fully turn on, toilet was HARD to flush and LOUD, they REFUSE to give guests EXTRA bath towels, and there is NO HOUSEKEEPING and overheadthe staff saying they were OUT OF SHEETS. Regarding SAFETY... the door to our room was not properly installed.... meaning our door was on an angle causing a LARGE GAP between the door and the frame. Overall, the room was clean but VERY OUTDATED. The arcade was small but great for a small getaway. The Waterpark was also small, but just enough!!! Lazy river, splash zone, big water bucket, 2 slides. COOL! We did notice the windows in the Waterpark were broken and FULL OF FLYING BUGS that were coming into the park. I also noticed before 11am and after 7pm there are VERY FEW LIFEGUARDS and the waterpark is VERY BUSY. The water in the HOT TUB was MURKY and DEEP IN COLOR, is 16 and up, but everyone was in it. The restaurant was OLD and OUTDATED. Order incorrect. "

"Property under construction Very loud Unable to sleep"

"Room was clean. Only 1 small trash can in kitchen. Would have liked one in bathroom also. The bathroom lighting not great especially for makeup. Overall a very pleasant experience and would recommend "

"Great area for where we needed to go."

"One of my favorite now in this area everything great "