“Hotel constantly tries to upsell - get spammed with emails before arrival about add ons. Was told at reception on arrival at 1.30pm that the room was ready, but hotel policy was that I couldn’t be given the key until 3pm. Asked for luggage storage and was directed to take my suitcase down a flight of stairs and then had to pay a further fee for luggage storage. Unfriendly staff - there are better options around, so don’t bother here.”
“Facilities and staff are good, underground car park is safe and big, only the location is not excellent because the road to city centre looks not so safe.”
“Lovely clean well maintained hotel,helpful Staff. Buffet breakfast very good.Our stay was only four nights , we chose this hotel because it was central to many of the attractions we wanted to visit and swimming pool.However,when we asked for the bathrobes and hotel slippers we were given the wrong information so we were very disappointed as we like to swim every morning.”