Palazzolo Acreide Vacations from $379

Perfectly located and friendly owners

Was a wonderful hotel. Nice gift upon check in. Beds are firm

The room is pretty small being a twin room and there is even smaller bathroom and we have problem getting boiled clean water because they did not give the kettle , instead there was a coffee machine which was extremely difficult to operate and the cups provided the paper ones were very, very small. As a result we have to buy water bottles from outside to fill the coffee machine. The staff were okay , one gentleman on arrival gave us the wrong message that we were already billed when it was not the case and we were billed at the end when we checked out . Not a big deal but we kept looking at our credit card and bank statements to check whether it was already done or not which was a bit of a waste of time and unnecessary, one of the girls at the reception kindly gave us a small bottle water so that was appreciated. Overall it was okay but it would do with a bit more space to put things on like toiletries in the bathroom and also the roof off restaurant was costly and the view wasn’t that brilliant anyway.

Entrance to the building left a lot to be desired. Scruffy, peeling paint where there was some, broken marble steps on staircase, broken handrail. Through the door into our accommodation it all changed.Nicely decorated and furnished. Into our lovely spacious room with balcony. Nicely decorated. Bathroom was very tiny. One large wardrobe with 3 hangers! No drawers. Had to search shops to purchase an adapter as UK one was not compatible. Bit stressful. Appears the property has the old socket system. Unable to connect to wifi after numerous attempts. The host confirmed the password but still no luck. The password had 30 digits, numbers and letters!! Finally, no facilities, not even a cup, one, bathroom mug. Certainly no tea/coffee making facilities. Although housekeeping advertised, that didn't happen. So all you get is a room albeit a nice room. Good location with bars and restaurants within walking distance.

Staff was very helpful. Hotel location is very central and convenient to many of the sights. Be prepared, however, as it can be quite noisy during the night due to the crowds near the duomo.