Palm Beach Tours

Had a great one week stay at the Barcelo. Clean rooms, pleasant staff for the most part. The location can’t be beat. Right on Palm beach and across from a vibrant shop and food area. The food at the resort was okay, do not expect gourmet offerings and you will not be disappointed. Will be back.

The service was very poor at the adults only hotel. We had one night only where the server was excellent. I had requested multiple times at the time of booking, via email and in person to make special birthday arrangements for my husbands 40th birthday and nothing was done. I was very disappointed!!! Considering the price and the service, I’d never stay here again. We had to line up 2-3 hours before to reverse a dinner spot at one of their restaurants. It was insane!

The resort was beautiful. The staff was very friendly and helpful. The food at the restaurants was diverse and very tasty. The food ordered through room service was not as satisfying. The wait time was often long and the food seemed rushed. It is a huge resort to explore, considering with the Elite Club membership, you have access to the Antilles property. Perhaps a tour video would be helpful to showcase all the resort amenities and directions. Technology and QR codes were also very helpful and user friendly. If you plan to leave the resort it is cost effective to rent a car, taxi prices were expensive. A hotel shuttle to shopping areas would be a nice service to provide. Overall, I had a wonderful experience. I would definitely return!