棕榈湾旅游套票 | 棕榈湾机票+酒店优惠低至 4 折

The list goes on. Where to start?? Rooms need updating. Broken door handles. Broken toilet roll holder. Ceiling fan above the couch is cooked. Only supplied with 2 rolls of toilet paper for 4 people on a 5 night stay. They supply a mini sample size of toiletries and no free replacements - unless you stay for 7 nights. The coffee sachets were stale and the sugar sachets had absorbed mositure and gone sticky, no longer useable granules. The mugs need replacing or bleaching as they're also filthy. Allergies were peaking with the amount of dust under the beds. No plug for the bath (which didn't impress my child). Mid stay we thought we'd cook a BBQ dinner, loaded up the BBQ after preheating it, 2 mins later - no gas! 2nd BBQ also out of gas. Rang afterhours number - no help!! French doors to the balcony didn't even shut properly, the door hadle was hanging off and tiny locking latches were broken. Filthy tshirt along with used ear cotton buds found inside the wardrobe next to a disposable razor and a floss pick. Outdoor patio light doesn't work. Definitely wouldn't rate it. It was one thing after another. Everything came at additional cost and inconvenience. Only positives.. good location and Lea on reception was so hospitable from booking, assisting with surprise party decorations and cake recommendations right through to her sightseeing suggestions.

房間內整體是滿不錯的,但是室內沒有堪用的小桌子 可惜浴室太小,沒有置物架,蓮蓬頭無法調整,沒浴缸,燈是壞掉的.... 浴室是非常大的敗筆, 另外陽台的吊椅在晚上的時候,實在非常的棒!!!!

订的海景房，到了并没有给海景房，飞了一夜也懒得争辩了。已经入住，订的两卧只有三间卧室的房型了，服务人员交代别去第三间，我们认可后几分钟，在已经入住的情况下没有敲门直接进来一个服务员在第三间房上挂了禁入的牌子。感觉不被尊重。