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Quality Inn Palm Springs Downtown

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2 outdoor pools, open 8 AM to 10 PM, pool umbrellas, sun loungers
2 outdoor pools, open 8 AM to 10 PM, pool umbrellas, sun loungers
2 outdoor pools, open 8 AM to 10 PM, pool umbrellas, sun loungers
Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Overview of Quality Inn Palm Springs Downtown

Quality Inn Palm Springs Downtown

2.5 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
390 S Indian Canyon Dr, Palm Springs, CA, 92262

Explore the area

  • Popular LocationAgua Caliente Cultural Museum4 min walk
  • Popular LocationSan Jacinto Mountains6 min walk
  • Popular LocationPalm Springs Art Museum13 min walk
  • AirportPalm Springs, CA (PSP-Palm Springs Intl.)7 min drive

Choose dates to view prices

About this area

Palm Springs

In the entertainment district, Quality Inn Palm Springs Downtown is in an area with good shopping. The area's natural beauty can be seen at San Jacinto Mountains and Indian Canyon, while Palm Springs Art Museum and Palm Springs Air Museum are cultural highlights. Palm Springs Aerial Tramway and Children's Discovery Museum of the Desert are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Agua Caliente Cultural Museum - 4 min walk
  • Baristo Park - 5 min walk
  • San Jacinto Mountains - 6 min walk
  • Plaza Theatre - 6 min walk
  • Palm Springs Art Museum - 13 min walk

Getting around

  • Palm Springs Station - 15 min drive
  • Palm Springs Intl. Airport (PSP) - 7 min drive

Restaurants

  • Pomme Frite — 3 min walk
  • Fisherman's Market & Grill — 3 min walk
  • Johnny Costa's Ristorante — 3 min walk
  • Johanne's — 4 min walk
  • Lulu California Bistro — 4 min walk

About this property

Quality Inn Palm Springs Downtown

Palm Springs hotel in Downtown Palm Springs, walk to San Jacinto Mountains
This smoke-free hotel features 2 outdoor pools, a health club, and a spa tub. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. All 129 rooms boast deep soaking tubs and offer free WiFi and flat-screen TVs. Guests will also find Egyptian cotton sheets, coffee makers, and pillow menus.
Quality Inn Palm Springs Downtown offers 129 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs with deep soaking bathtubs and hair dryers.

This Palm Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Fitness center
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub
  • Deep soaking bathtub
  • Hair dryer
  • Towels

Entertainment

  • 37-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 25 to April 1:
  • Fitness facilities
  • Spa tub
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Dogs welcome
2 per room (up to 40 lbs)
Pets cannot be left unattended
An off-leash area is available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10 PM
Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Palm Springs Downtown
CCO Hotel Downtown Palm Springs
CCO Hotel Downtown
CCO Downtown Palm Springs
CCO Downtown
Baymont Inn Palm Springs Hotel
Baymont Inn Palm Springs
Baymont Inn Suites Palm Springs
Quality Palm Springs Downtown
Comfort Inn Palm Springs
Palm Springs Comfort Inn
CCO Hotel Suites Downtown
Quality Palm Springs Downtown
Quality Inn Palm Springs Downtown Hotel
Quality Inn Palm Springs Downtown Palm Springs
Quality Inn Palm Springs Downtown Hotel Palm Springs

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 248 out of 973 reviews
5 - Excellent 25%
Rating 4 - Good. 360 out of 973 reviews
4 - Good 37%
Rating 3 - Okay. 202 out of 973 reviews
3 - Okay 21%
Rating 2 - Poor. 104 out of 973 reviews
2 - Poor 11%
Rating 1 - Terrible. 59 out of 973 reviews
1 - Terrible 6%

3.8/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
My major complaint is my credit card, so far, has been charged $240.96 for a $90.46 room charge. I have been charged 3 $50 "incidental" charges that are supposed to be reversed. Will see how long it takes. Driving areas are cracked or dipping asphalt everywhere - very difficult to navigate using a knee scooter (due to surgery). Air conditioner in room pretty ineffective for cooling, no refrigerator or microwave in room, room rented for 2 people but only 1 bag of coffee provided, very small television set (does not even show whole broadcasted picture). Overall, I was very disappointed and will not stay there again.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location and vicinity to restaurants.
Stayed 1 night in Jul 2021

2/5 Poor

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities
While checking in was chaotic, due to others cutting in line and only one staff member at 3pm on a Saturday, the room we were given had no AC going. We dropped our bags off and went to dinner hoping that the AC would kick in. When coming back a couple hours later the room was super warm with no air flow. Had to ask for another room which we were given. This did have AC but the room door looked like it had been broken open and the door latch would not close completely.
Stayed 1 night in Jul 2021

2/5 Poor

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel is close to downtown restaurants and shops. We booked last minute and were able to get a top floor room as requested at check in. The room was clean and the bed comfortable, but the air conditioner strained from the excessive heat outside. We headed to the pool to cool off and found the water desperately needed filtering. At night we parked on site not far from the lobby entrance. We brought our bikes to ride around town, and they were locked to the car rack overnight. After check out in the morning, the bikes were gone. We notified the manager. She said there had been security concerns in the area, and she saw that we had brought our bikes. We were disappointed that she didn’t mention the security issues at check in, especially since she noticed the bikes. We understand the hotel is not responsible for stolen property but if there are known issues, guests should be made aware.
Stayed 1 night in Jul 2021

4/5 Good

Liked: Staff & service
The hotel was near the downtown district and very easy to walk to.Rates for the room were reasonable.The drive to the film festival I was attending was 2 miles away and access to the street was OK. My room was OK.The carpeting needs replacing and the room telephone could not dial out to the public network.This could be a safety issue if 911 can't be reached.I had a hard time keeping the room cool and ventilated.Air conditioner was not adequate to keep room cool. Bed was comfortable and all lights and faucets were found in working order.
Stayed 6 nights in Jun 2021