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"Friendly staff, clean room, great food"

"I travel to Philadelphia often and have stayed at several hotels near the airport. My stay at Sonesta Select PHL has been the best thus far. The room was comfortable and well-equipped and location is convenient. But where this hotel stands out is the front desk staff and shuttle drivers. They were friendly, efficient, accomodating and just great. I will definitely return. The only thing that could improve was the coffee station in the lobby. An option of decaf and tea would be a welcome addition."

"The rooms were clean, the staff was friendly from checkin, the restaurant and checkout staff. "

"Friendly and helpful staff"

"Would recommend to everyone. It’s our only place to stay when were in Philadelphia "

"Everything just felt like it was trying to pass a test. Amenities were not explained by hotel staff at all. Some areas were questionable. Overall, was able to get a good night sleep."

"Great"

"Yes"

"I stayed at the Sonesta Select Newark Christiana Mall in November 2025, and it was one of the most disappointing hotel experiences I’ve had. There was no hot water during my entire stay, and management did not provide any updates or a timeline for when it would be fixed. Why stay at a hotel if you can’t even take a proper shower? They offered to cancel customers' reservations without penalty, but where am I supposed to go last-minute and pay extra? The cleanliness was also unacceptable -- the nightstand was sticky, the bed sheets had brown/black stains, and the bathroom was unkept, with toothpaste marks on the faucet and a tub that wouldn’t drain. These problems are easily fixed. There was an odd aroma throughout the room. Overall, the room felt neglected and poorly maintained. I expected far better from a Sonesta. I would not recommend this property until the management addresses these maintenance and housekeeping issues."