I like to be positive, so we'll start with the good: The guy at the front desk was super cool (it's unfortunate that I did not catch his name) and the room met the basic requirements for me to not complain to state Division of Hotels and Restaurants; no bugs that I could see, and no nastiness that I could see on the bed, sheets, or towels. That's where the good stops.
I get it, the emerald coast is beautiful, hotels run higher, but with higher price comes higher expectations. The room was run down and poorly maintained; the TV remote was falling apart and taped together with electrical tape, the electrical outlets by the bed were so loose that plugs would slide right out of them (possibly even a safety issue), the phone did not work, the internet is slow as molasses, and the lamp had rust all over it. Where there SHOULD have been a Gideon Bible there was instead spider webs and enough dust to tell me that housekeeping hasn't bothered to wipe the shelf down for a long time, which is unacceptable during a pandemic. Maybe if they hadn't REMOVED the Bibles housekeeping would have an incentive to check the shelf... (Note to management, I'm generally easy going and more likely to be quiet than leave a bad review, but I find the removal of the Bibles to be repulsive and decided not to be quiet BECAUSE of that). The air conditioner vent was also full of dust, a tell tale sign it needs a new air filter. Area is sketchy and there was a lot of noise at night.
