3/5 Okay
Verified traveler
23 Jun 2020
Disliked: Staff & service
Beautiful Beach but poorly managed
Stayed 3 nights in Jun 2020
Overview of Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels
Photo gallery
Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels
4.4/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- Air Conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Explore the area
An Thoi Cable Car Station8 min drive
Sao Beach15 min drive
Ho Quoc Pagoda19 min drive
Phu Quoc (PQC-Phu Quoc Intl.)23 min drive
Choose dates to view prices
Junior Suite, 1 King Bed
Photos of Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
5/5 guest room ratingMore detailsRoom amenities
- 700 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
700-sq-foot individually decorated room with a balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Non-Smoking
Superior Suite, Multiple Beds, Balcony
Photos of Superior Suite, Multiple Beds, Balcony
Superior Suite, Multiple Beds, Balcony
More detailsRoom amenities
- 861 sq ft
- Partial sea view
- Sleeps 4
- 1 King Bed and 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 2
Room details
1 King Bed and 2 Twin Beds
861-sq-foot individually decorated room, balcony with partial sea views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Non-Smoking
Standard Room, 2 Twin Beds, Balcony
Photos of Standard Room, 2 Twin Beds, Balcony
Standard Room, 2 Twin Beds, Balcony
More detailsRoom amenities
- 592 sq ft
- Partial sea view
- Sleeps 2
- 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Twin Beds
592-sq-foot individually decorated room, balcony with partial sea views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Non-Smoking
Penthouse, 2 Bedrooms, Balcony, Ocean View
Photos of Penthouse, 2 Bedrooms, Balcony, Ocean View
Penthouse, 2 Bedrooms, Balcony, Ocean View
More detailsRoom amenities
- 2756 sq ft
- Ocean view
- Sleeps 6
- 2 King Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 6Max adults: 4Max children: 2
Room details
2 King Beds
2756-sq-foot individually decorated room, balcony with sea views
Layout - Dining area and sitting area
Relax - Private pool
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Room service (limited), minibar, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Non-Smoking
Standard Room, 1 King Bed, Balcony
Photos of Standard Room, 1 King Bed, Balcony
Standard Room, 1 King Bed, Balcony
4.5/5 guest room ratingMore detailsRoom amenities
- 592 sq ft
- Partial sea view
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed
592-sq-foot individually decorated room, balcony with partial sea views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Non-Smoking
Standard Room, 1 King Bed
Photos of Standard Room, 1 King Bed
Standard Room, 1 King Bed
More detailsRoom amenities
- 517 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
517-sq-foot individually decorated room with a balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Non-Smoking
Family Room, Multiple Beds
Photos of Family Room, Multiple Beds
Family Room, Multiple Beds
More detailsRoom amenities
- 1152 sq ft
- Partial sea view
- Sleeps 6
- 2 King Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 6Max adults: 4Max children: 2
Room details
2 King Beds
1152-sq-foot individually decorated room, balcony with partial sea views
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Room service (limited), minibar, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Non-Smoking
Superior Suite, Multiple Beds, Balcony (2 King Bed)
Photos of Superior Suite, Multiple Beds, Balcony (2 King Bed)
Superior Suite, Multiple Beds, Balcony (2 King Bed)
4.1/5 guest room ratingMore detailsRoom amenities
- 861 sq ft
- Partial sea view
- Sleeps 6
- 2 King Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 6Max adults: 4Max children: 2
Room details
2 King Beds
861-sq-foot individually decorated room, balcony with partial sea views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Non-Smoking
Superior Suite, 1 King Bed, Balcony (1 King Bed)
Photos of Superior Suite, 1 King Bed, Balcony (1 King Bed)
Superior Suite, 1 King Bed, Balcony (1 King Bed)
5/5 guest room ratingMore detailsRoom amenities
- 753 sq ft
- Partial sea view
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed
753-sq-foot individually decorated room, balcony with partial sea views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Non-Smoking
About this area
Phu Quoc
Located in Phu Quoc, Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels is on a private beach. The area's natural beauty can be seen at Sao Beach and Phu Quoc Beach. Traveling with kids? Consider Ham Ninh Fishing Village, or check out an event or a game at San Van Dong Duong Dong Stadium.
View in a map
What's nearby
- An Thoi Cable Car Station - 8 min drive
- Sao Beach - 15 min drive
- Walking Street Phu Quoc - 18 min drive
- Ho Quoc Pagoda - 19 min drive
- Bai Vong Port - 28 min drive
Getting around
- Phu Quoc (PQC-Phu Quoc Intl.) - 23 min drive
Restaurants
- Mercato — 1 min walk
- Club House — 1 min walk
- Hu Tieu Nam Vang — 18 min walk
- Khem coffee — 3 min drive
- Cafe Cay Sanh — 3 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Onsite parking available only on request
- Free self parking on site
- Free RV/bus/truck parking on site
- Limited onsite parking
- Onsite parking is wheelchair accessible
- Height restrictions apply for onsite parking
- Onsite parking includes off-street options
Food and drink
- Free full breakfast available daily 6:30 AM–10:30 AM
- 2 restaurants and 1 coffee shop/café
- 2 poolside bars, 2 bars/lounges, 1 beach bar and 1 swim-up bar
- Free daily reception
- Room service available
Things to do
- Beach volleyball
- Children's pool
- Fitness center
- Full-service spa
- Kayaking
- Outdoor pool
- Playground
- Sauna
- Volleyball
Family friendly
- Babysitting/childcare (surcharge)
- Children's pool
- Dry cleaning service
- Free cribs/infant beds
- Outdoor pool
- Playground
- Snack bar/deli
- Waterslide
Conveniences
- Elevator
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Porter/bellhop
Languages spoken
- English
- French
- Russian
- Vietnamese
Outdoors
- Beach loungers
- Beach umbrellas
- Garden
- Pool sun loungers
- Pool umbrellas
- Private beachfront location
Spa
- Massages
- Sauna
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Doorbell and phone notification
- Wheelchair-accessible parking
More
- Beach towels
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
Bathroom
- Hair dryer
- Rainfall showerhead
- Shower
- Towels
Entertainment
- Satellite channels
- TV
Food and drink
- Free bottled water
Outdoor space
- Balcony
More
- Desk
- Individually decorated
- Individually furnished
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
- Separate sitting area
- Slippers
See similar properties
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 14 years old are not allowed in the spa tub
Property is also known as
Premier Residences Emerald Bay Managed AccorHotels Resort
Premier Residences Emerald Bay Managed AccorHotels
Premier Resinces Emerald Mana
Frequently asked questions
4.4
Excellent
4.5/5
Cleanliness
4.2/5
Staff & service
4.0/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Yeow
Traveled with group, Traveled with family
5 May 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy Comfy Resort
Stayed 2 nights in Dec 2019
3/5 Okay
Betty
22 Jan 2020
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Jan 2020
4/5 Good
Verified traveler
Traveled with family
8 Jan 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019
3/5 Okay
Traveler
Traveled with family
7 Jan 2020
Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Jan 2020
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