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Tropicana Resort

Photo gallery

Featured Image
Private beach, sun loungers, beach umbrellas
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Tropicana Resort

Tropicana Resort

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Temperature checks
  • Sheets and towels washed at 140°F

Explore the area

  • Popular LocationCoi Nguon Museum17 min walk
  • Popular LocationLong Beach Center2 min drive
  • Popular LocationPhu Quoc Night Market7 min drive
  • AirportPhu Quoc (PQC-Phu Quoc Intl.)13 min drive

Choose dates to view prices

About this area

Duong Dong

Located in Phu Quoc, Tropicana Resort is on a private beach. Shoppers can check out Phu Quoc Night Market, while everyone can enjoy the natural beauty of Phu Quoc Beach and Phu Quoc National Park. Traveling with kids? Consider Vinpearl Land Phu Quoc, or check out an event or a game at San Van Dong Duong Dong Stadium. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property.
Popular Location

What's nearby

  • Coi Nguon Museum - 17 min walk
  • Long Beach Center - 2 min drive
  • Dinh Ba Thuy-Long Thanh-Mau - 6 min drive
  • Dinh Cau Beach - 6 min drive
  • Phu Quoc Night Market - 7 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 13 min drive

Restaurants

  • Tropical — 1 min walk
  • Love Sushi — 4 min walk
  • Cassia Cottage — 5 min walk
  • Itaca Spanish Tapas & Fusion Cuisine — 6 min walk
  • Hieu's Family Restaurant — 6 min walk

About this property

Tropicana Resort

Ocean-view hotel with a bar/lounge, near Phu Quoc Night Market
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and barbecue grills. All 53 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include balconies and room service.
Tropicana Resort offers 53 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Phu Quoc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and refrigerators can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 10:00 PM
  • Airport shuttle on request
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: VND 150000 for adults and VND 100000 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Family friendly

  • Children's pool
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Refrigerator (on request)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Italian
  • Russian
  • Vietnamese

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Private beachfront location
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Designer toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator (on request)

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers (weekdays)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 600000.0 per day
Cribs (infant beds) are available for VND 300000.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 150000 for adults and VND 100000 for children (approximately)
  • Airport shuttle fee: VND 300000 per room (one-way)
  • Crib (infant bed) fee: VND 300000.0 per night
  • Rollaway bed fee: VND 600000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6 AM to 10 PM
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Tropicana Resort Phu Quoc
Tropicana Phu Quoc
Tropicana Resort Hotel
Tropicana Resort Phu Quoc
Tropicana Resort Hotel Phu Quoc

Frequently asked questions

4.1
Very Good
Rating 5 - Excellent. 48 out of 122 reviews
5 - Excellent 39%
Rating 4 - Good. 54 out of 122 reviews
4 - Good 44%
Rating 3 - Okay. 10 out of 122 reviews
3 - Okay 8%
Rating 2 - Poor. 3 out of 122 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 122 reviews
1 - Terrible 6%

4.1/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was first time in 10/2016. It was excellent. Ms.Jasmine manager was very kind and gave me upgraded room on the beach. Terrace chairs and table were dirty and sticky. I called cleaners. I wanted to make the tea in the evening. That was when I noticed that the tea tray was dirty and loaded with human hair like in the barber shop, plus the tray, tea pot and cups were dirty, too. Photo!!! The next morning I brought the tea tray to receptionist and asked for the manager to show her. She was not there at the moment. When I saw Ms. Jasmine again, I told her that I deserve I night free for the inconvenience that I experienced. During the first night I got some kind of allergy on my back, chest and upper arm. I believed it was bed bugs. Mr. Jasmine offered me some cream. She helped me and put cream on my back and chest. She even bought the new cream the next day because the previous one was expired. I declined. The breakfast was not worth the money($87/day). No many choices for breakfast. The soup was excellent. I asked for boiled eggs and the staff did it. The staff is kind, the resort has a lot of potentials, but a lot of things started to fall apart. The nice small beach was dirty. My check out was fast. Ms. Jasmine offered me 1 night free on my next stay for the inconvenience that I had. I refused and said that I would never come to Tropicana again. The site photos are not the real representative of Tropicana now. Too bad. It was once a beautiful place to stay and enjoy.
Stayed 3 nights in Feb 2021

1/5 Terrible

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
👎
Don’t be fooled by the pics, won’t go into any detail as they left a birthday cake in my room on my birthday. But I wouldn’t stay here again..sorry
Stayed 5 nights in Feb 2020

4/5 Good

Traveled with family
Liked: Staff & service
The property was prime location but accommodation was out dated. For the bathroom you only get bath towels and they were had and scratchy.
Stayed 3 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely. Would benefit from felt pads on the furniture as the room above us dragged heavy chairs across the floor during the night and from 6 am onwards. Breakfast catered for Russians and very little available for other cultures. Really nice staff and great room sizes Beach was lovely but too many sun beds crowded into small spaces. Easy walk into town.
Stayed 9 nights in Nov 2019

4/5 Good

Traveled with family
Liked: Staff & service
pros - good location, not so far from shops - good view from the room (ocean view), near to the beach - good varieties for breakfast - excellent wifi connection cons - in the itinerary mentioned i am entitled for free airport service, when arrive, the receptionist mentioned the hotel FORGOT about the arrangement, and going back still cant arranged as the hotel said need to be arranged 24 hrs earlier (shouldnt they arranged for us?) - room got bug, me and my child got bitten twice in 2 days - fan in the room has a 'strange' sound - staff not really friendly
Stayed 3 nights in Nov 2019