Piazza Matteotti Tours

The room was very clean, Breakfast was not great! There was very little choice, this was the 3rd hotel that I had stayed in during my trip and the worst Breakfast..you had to ask the member if staff for more coffee and it felt like you were imposing on them. The hotel itself is lovely but the area is very rough. Every cafe I went into advised me to put my bag in front of me and look out for pick pockets.

Stayed 5 nights and expected this to be the relaxing part of our 2 week Italy trip. Unfortunately, it was anything but. Major issues: • Ant infestation: Our room had a sea of ants. We had to stay one night before being moved, and still found ants on the balcony. • Poor housekeeping & room service: Our room wasn’t cleaned despite being out all day with the cleaning sign on. Food orders were wrong, yet we were still charged. Not acceptable with a $20 room service fee. • Water issues: Water randomly stopped running while showering. • Restaurant issues: The rooftop was closed Sunday despite the listed hours. We ate at Lido instead, where my niece got food poisoning. We also ordered medium well steak and received medium rare. • Poor maintenance: Floors and other areas were chipped and not well maintained. • Noise: Extremely loud on weekends. If you’re not partying, expect noise until 2 AM. Pros: • Some staff were very friendly and provided great service. I was happy to tip them. • Beautiful location, which honestly saves this place. For a supposed 4 star hotel and the price, we expected much better. Stay elsewhere in Sorrento!