Choose dates to view prices

Eurostars Hotel Excelsior

Photo gallery for Eurostars Hotel Excelsior

Primary image
Premium bedding, down comforters, minibar, in-room safe
Suite, Sea View | Premium bedding, down comforters, minibar, in-room safe
Junior Suite, Sea View | Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Overview of Eurostars Hotel Excelsior

UNESCO Sustainable Travel Pledge

Eurostars Hotel Excelsior

4.0 star property

4.3/5 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
Via Partenope 48, Naples, NA, 80121

Explore the area

  • Popular LocationCastel dell'Ovo4 min walk
  • Popular LocationLungomare Caracciolo10 min walk
  • Popular LocationPiazza del Plebiscito10 min walk
  • AirportNaples (NAP-Naples Intl.)37 min drive

Room options

About this area

Naples

Located near the beach, Eurostars Hotel Excelsior is in Naples City Centre, a neighborhood in Naples. Molo Beverello Port and Port of Naples are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Vesuvius. Naples Aquarium and Botanical Garden of Naples are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Castel dell'Ovo - 4 min walk
  • Lungomare Caracciolo - 10 min walk
  • Royal Palace - 10 min walk
  • Piazza del Plebiscito - 10 min walk
  • Via Partenope - 1 min drive

Getting around

  • Piazza Amedeo Station - 4 min drive
  • Naples (INP-Naples Central Rail Station) - 6 min drive
  • Naples Intl. Airport (NAP) - 39 min drive

Restaurants

  • Zio Jack Griglieria - 2 min walk
  • Marino - 3 min walk
  • Ristorantino dell'Avvocato - 3 min walk
  • Canta Napoli - 3 min walk
  • Gusto & Gusto - 4 min walk

About this property

Eurostars Hotel Excelsior

4-star eco-friendly hotel in the heart of Naples City Centre
Close to Molo Beverello Port and Port of Naples, Eurostars Hotel Excelsior provides a terrace, dry cleaning/laundry services, and a bar. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and train station drop-off service
  • Concierge services, tour/ticket assistance, and smoke-free premises
  • Luggage storage, a front desk safe, and meeting rooms
  • Guest reviews say good things about the walkable location
Room features
All guestrooms at Eurostars Hotel Excelsior offer perks such as 24-hour room service and premium bedding, as well as amenities like free WiFi and air conditioning. Guest reviews speak positively of the comfortable, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Daily housekeeping and phones

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 30 per day)
  • Train station drop-off shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 30 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Phone
  • Safe

More properties to consider

See similar properties

Policies

Check-in

91% of travelers were happy with check-in
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 30 per person (approximately)
  • Self parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

Is Eurostars Hotel Excelsior pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Eurostars Hotel Excelsior?

As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at Eurostars Hotel Excelsior on Oct 16, 2022 start from $182.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Eurostars Hotel Excelsior?

Self parking is available for EUR 30 per day.

What time is check-in at Eurostars Hotel Excelsior?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Eurostars Hotel Excelsior?

Check-out is at noon.

Where is Eurostars Hotel Excelsior located?

Located in Naples City Centre, this eco-friendly hotel is within a 15-minute walk of Via Partenope and Molo Beverello Port. Castel dell'Ovo and Piazza del Plebiscito are also within 2 mi (3 km). Toledo Station is 20 minutes by foot and Piazza Amedeo Station is 23 minutes.

Can I cancel my reservation for free at Eurostars Hotel Excelsior and receive a full refund?

Yes, Eurostars Hotel Excelsior offers free cancellation on select room rates, because flexibility matters! Please refer to Eurostars Hotel Excelsior cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 531 out of 980 reviews
5 - Excellent 54%
Rating 4 - Good. 285 out of 980 reviews
4 - Good 29%
Rating 3 - Okay. 104 out of 980 reviews
3 - Okay 11%
Rating 2 - Poor. 46 out of 980 reviews
2 - Poor 5%
Rating 1 - Terrible. 14 out of 980 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness

2/5 Poor

Jeff
Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The property is nice but a little old. The sea view room was good but overall staff service and food at the hotel was poor.
Stayed 2 nights in Sep 2022

4/5 Good

anne
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 3 nights in Sep 2022

5/5 Excellent

Daniella
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The rooms are very clean and spaces. The views from our sea view where stunning and the beds were very comfortable. Everything is was top notch and what you exapect from a luxury property. Highly recommend and can’t wait to come back!
Stayed 3 nights in Sep 2022

2/5 Poor

Malte, London
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
An acceptable experience overall, but the interior feels decidedly dated, and the wifi is hopeless. Highlights are the staff and view over the sea from the terrace.
Stayed 5 nights in Aug 2022

5/5 Excellent

Ken
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! Roof top Terrace, is absolutely amazing. Stunning!
Stayed 1 night in Sep 2022

5/5 Excellent

William
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is one of the best I have ever stayed in in Europe The value was exceptional, the location is beautiful and very good and the staff is very friendly and accommodating. The breakfast location on the roof offered a fantastic water and city view Our room was a water view with a French balcony and was huge. The room was about 400 square feet and had a separate sitting area and large bathroom When my partner posted it on Facebook everyone thought we had scored a Suite This will definitely be our go to hotel on future trips to Napoli
Stayed 1 night in Aug 2022

5/5 Excellent

Darcey
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in the suite and it was a grand experience. Beautiful historic hotel.
Stayed 2 nights in Aug 2022

2/5 Poor

Walter
Liked: Cleanliness
Disliked: Staff & service, amenities
only the location
Stayed 1 night in Aug 2022

5/5 Excellent

lisa
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a good location and was a beautiful hotel with a beautiful view.
Stayed 2 nights in Aug 2022

5/5 Excellent

Sharon, Helensvale
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. The staff where extremely helpful and provided good service. Breakfast was very good and we had dinner in the restaurant and could not fault it. Very enjoyable stay the view from our room was beautiful especially at night.
Stayed 2 nights in Aug 2022