Pilgersdorf Vacations from $1,291

Highly recommended. We had a junior suite for 3 adults. Hotel recently renovated and beautifully done. The staircase itself looked like a palace staircase. Small issue with the shower, which can be expected when renovations are done - the staff was very accommodating with extra towels being provided until a fix was done when we were out, and extra room tidy. Nice walk to centre of Vienna and opera, as well as close to restaurants for the evening. We couldn't have hoped for a better stay.

The experience was disappointing overall, with the exception of Adam at the front desk, who was professional and helpful. I booked a suite, which had two A/C units. Unfortunately, neither functioned properly. One unit was extremely noisy, making it difficult to rest, while the other blew warm air instead of cooling the room. What concerned me most was not the malfunction itself, but how it was initially handled. When I reported the issue, I was advised to open the balcony door and was offered a fan instead of an effective solution. When I asked to speak with a supervisor, I was told the manager was on vacation, that they did not know when the manager would return, and that there was no one else available for me to speak with. The issue was ultimately addressed the following day with a room change, but only after a disrupted first night and the inconvenience of packing and relocating during my stay. I expected a much better level of service and problem resolution from a hotel offering suites at this price point.

Love the very cold air conditioning on this hot European vacation! So nice and cold!!! The cutest and chicest hotel - you’ll live staying here! Close to everything & the most attentive staff

The location was exceptional. It’s close to the train station, local shops and restaurants, and museums. Loved the room - it was very artistic and charming. Next trip to Europe we plan to stay there again.

Excellent stay everyone was kind and helpful super clean nice quiet area easy access to central part of Vienna