Placa de la Reina Tours

The best thing about this hotel is the view and it is gorgeous! Property is very clean and well kept. I did like that it was adults only. Plenty of chairs and umbrellas to lay out. This property is very isolated, there is not a beach nearby or restaurants within walking distance we felt mislead by this. We do not do all inclusive because we thought there were restaurants close by we could walk to and we don’t like to be locked in, not the case. With that being said, the breakfast and dinner buffets were good. Lots of choices. Would have been nice to have a menu to choose from as we don’t like heavy meals for dinner. Lunch is ala carte, lots of choices and food was really good. One day the special was paella and sangria, it was one of my favorites! Very flavorful. The rooms are HOT, even with the blackout curtain closed. No ventilation in bathroom so it adds to heat in the room. If you are looking for a place to stay and relax, this is the perfect property.

After the challenging drive up the mountain to get to the property, you are rewarded with an astonishing, valley location with impressive peaks either side. The view over the property as you descend is amazing. The friendly staff greet you on arrival and give you a tour of the grounds and facilities finally showing you to your room. Unfortunately, for us, this was a rather disappointing let down. While spacious with a nice bathroom, ours had been out of use for a while and the AC was not working (the maintenance team had finished for the day). Plus, the room was full of bugs and flying insects. The reception team came very quickly and said they would bring cooling fans and bug spray while we went for dinner. This they did, but it meant no bare-feet as there were now dead bugs all over the floor. The bug problem continued at (outdoor) dinner. The excellent staff were doing their best, but we had to cut our meal short as we were getting covered in tiny black insects. The food was ok but the only starter options were beef or tuna carpaccio. I had the beef which was good. Breakfast was disappointing. We were booked for 2 nights and they did fix the AC on the second day, but by this time we'd had enough and left for Palma a day early. This place should be a 5-star experience and the pool area and general location are amazing, but they need to get the fundamentals in order. I also feel they should have credited the second night due to the poor first-night experience.

Understated luxury in beautifully restored farm