Bossa Beach Tours

From the start of the stay to the end, it was a wonderful experience at Argos Hotel. The front of hotel staff were welcoming, friendly, and dealt with any questions quickly both via email, and in person. Room was clean, tidy, well-lit and double bed was huge - definitely request one. A cot was also offered (and provided) 'just in case', and didn't take up much space. Cleaning staff were super friendly as well and did a great job. Other aspects - dining - good selection for both breakfast and dinner, and again great staff, friendly, a smile on their face, and put up with a toddler saying 'Ola' a thousand times! We also used the pools (indoor and outdoor), and they were really lovely, and having a spot of beach as part of the hotel was very welcome for that extra all-inclusive feeling. All in all a great stay and definitely would recommend!

I booked a room for 4, although we’re 3. Myself and 2 children. Prior to purchasing the trip, I called the hotel twice from the US to ask about the rooms and was told that they are all the same, ie, two twin beds and a pull out sofa double bed. The pictures on the hotel website show that. I found it a bit odd, based on my experience, but accepted it. I booked a room with a pool view. I checked in ahead of time. On arrival, I was given a room for 3 with what could charitably be called a garden view. When I complained, I was told that I was given a better room than I had booked. I insisted and was offered a room in another building. That building had not been renovated. And was also only for 3 people. I was told that nothing could be done that day but I could return to the front desk the following day when the manager would be there to see what could be done. The next morning I returned to the front desk and was again offered a room in the non renovated building. This building is the furthest away from the dining room and entertainment center. Also, no pictures of these rooms are on the hotel website. The room offered did have 2 twin beds and a pull out sofa. However, it was small, such that it was nearly impossible to reach the balcony. It allegedly had a pool view. However, the pool was only visible from an edge of the balcony itself. When I returned to the front desk, I was told that nothing else would be offered. And that the manager had said this.

First of all I would like to say that we booked this apartment for the sea view and paid the extra for this. We did this as we love to be next to the sea and love to sit out on the balcony and have a few drinks. On arrival we found our apartment was on the ground floor with bushes in front of the balcony. You could not see over these unless you were stood up so there was no sitting down having drinks and looking at the beautiful view. We were really disappointed but they could not change our room. This should be advertised differently when you book and other guests were saying the same thing. We booked self catering so can’t comment on the food etc but the staff were really nice and rooms cleaned every day. Room was a bit dated but spacious and no issues.