Pollock Vacations from $385

Air conditioner sounded like jet plane on take-off, Black mold on ceiling above the bed. Mattresses wore out and leaned in towards center of the room. Bathroom tile dirty and cleaning supplies on floor. Told.front desk our concerns and it was like " oh well". Staff didn't care.

It wasn’t bad but wasn’t super clean and didn’t seem efficient in how it was operating.

Customer service great pool area needs to be bigger

The hotel was very nice, it's an older hotel but it was nice. The only thing that I can think of was when we did get into our room, it was a very late check-in. It was after my daughter's wedding and I rented three rooms. Our room in particular only had one towel in it. My daughter said the bridal suite was very nice and they enjoyed it very much. I didn't call for extra towels because it was very late. I just wanted to go to bed, but that's the only thing I would have changed. I would've had more towels and washcloths in the bathroom. The hotel was great to work with when I blocked off rooms very accommodating super nice. The guy at the desk when we did check in like I said it was very late but he got us checked in with no problem. He was not overly friendly, but it was 1130. I think at night so maybe he was tired, but he did get us checked in quickly. The brunch the next morning we had called ahead to get a large table ready and they had it all fixed for us and we all enjoyed the brunch the next morning.

The room had just been mopped upon check in so the floors were still wet but it smelled good and clean. Water was plenty hot. There was a dead roach behind the bathroom door and several wall fixtures missing. The AC was good and cold, would freeze you out. It was fairly quiet until the early morning hours when you can hear every step from the room above. I would ask for an upstairs room if I ever stay again. This was a convenient place to stay, not far from the coliseum which is why I picked it. A little run down, but you get what you pay far. It's decent for the price.