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"The room was clean and the staff was very nice and accommodating, which I appreciated as an English speaker. The hotel itself was nice but a felt a little old in some areas. Construction was ongoing when we stayed and loud at times."

"This hotel was wonderful! The staff were so helpful and even gave us a free room upgrade. There is no lift from the entry to the reception, which when we saw it initially, we panicked due to the heaviness of our luggage. But they assisted with luggage, taking the strain from us which was most appreciated. There is a lovely smell to the hotel which gave a nice and relaxing welcome every time you returned. The gym facilities were outstanding, as were the pool and sauna. The only thing this hotel could improve on is turning the music down in the pool area. The music itself is designed to feel relaxing and “high end” but it is so loud that it’s far from relaxing. Add the joyful laughter and squeals from kids playing and the echo and it is very uncomfortable. It resulted in us leaving the pool area sooner we than planned. But that’s an easy fix and I still rate this hotel 5/5 and would absolutely stay again. It was a lovely hotel."

"Magnifica atención, el hotel es super lindo"

"The Best experience in QC"

"Comfortable bed, clean room, wide selection of breakfast and a convenient location."

"The staff were so attentive and friendly. I went with my 89 year old mother and they all made her feel so special. The breakfast buffet was excellent while enjoying the amazing views."

"Room was good. Gym is very basic. Gym availability only after 7AM. Pool hours are not great for early risers."

"The hotel is a maze and not easy to navigate. Not only did we have a difficult time finding our room, but I saw that many of the guests were feeling the same way. It was outdated and the room seemed old and not very clean. The bedding on the kids bed was old and looked dirty and the pull out bed was nearly broken. The fun club for the kids had old broken toys. "

"Very nice stay. Friendly staff, great location. Local ONEKA soap, shampoo, etc was 👍👍👍. Exceeded expectations"