“The heating cooling unit in our room was not working properly so they moved us to another room which had a strong smell and it was taking a long time to warm up (not sure if the heating cooling unit was working properly) and then they had to move us to a third room,
The staff and MOD were very nice although they did keep us waiting for a bit for them to show up. This might not have been an issue although we were scheduled to get up early in the morning for surgery so we ended up having to go……