Potton Vacations from $974

Cleaners were great but reception staff was, ag

I have just had yet another spectacular stay at the Taj 51 Buckingham Gate Suites and Residences. I was welcomed back with the usual genuine warmth that I have come to expect from this wonderful place. As ever the service was impeccable and the accommodation out of this world, particularly as I was given the most amazing upgrade to the most luxurious suite I have ever stayed in. Thank you to everyone at the Taj for another world class stay. I would not wish to stay anywhere else when I have occasion to visit London.

I am not big on apartment hotels, but I must say I was pleasantly surprised with this property. The space in the room was great; the cleanliness of the room and the entire property was excellent. It was conveniently located near the Russel Square station that allowed us to get all our sighting seeing spots very easily. I would definitely stay here again if in the area. I had to make additional arrangements, and the customer service and response was above and beyond. We are very happy with our stay.

This is actually student housing that moonlights as a “hotel” during the summer break. It’s generally fine, but the bed and the rooms are ridiculously small. This might be fine for a single student, but for a couple - as we were - there just isn’t enough room in the bed or elsewhere. The cheaper price notwithstanding, not good value for money.