- Disliked: Cleanliness, property conditions & facilities
The condo style with kitchenette is a good thing, but this property is extremely outdated. Dishwasher from last century, kitchen faucet spout is leaking, as well as the shower sink faucet spout. First room had Odor Free device turned on and closed for maintenance sign posted. Second room had rusted door key device. The couch had a hole. The WiFi wasn’t working. The fireplace cap was shut off for whatever reason. Pillows and bed were uncomfortable. We reserved queen bed and got a twin size bed. Shall I keep going? The property is in dire need of renovation, but it’s probably easily just to demolish the place and build it from scratch. We did stay at a different Hawthorn Suite in New Haven and it was good, so it’s not that I have something against this chain.