Preston Chalets

"Good solid value 10 minutes walk from the raikway station and central shopping. Great kitchenette. As ever with "rooms" the absence of onsite staff is fine unless things go wrong."

"Great overnight stay for a work commitment "

"This place is wrongly advertised. Windows boarded up in bedroom, basin tap fell off in my hand. Avoid……it’s a health hazard"

"Fantastic spa break stay. All staff are very friendly and helpful. The spa was wonderful and the outside areas and bar really make it special. Food in the Orangery is fabulous and the room was big and had everything we needed. "

"Stayed here to attend a conference on site which was convenient. Breakfast is very good and I really liked the on site spa and fitness facilities. The spa had a promotion with the hotel which was good. The room is nice, comfortable and clean. Would’ve appreciated a mini fridge in the room although the hotel staff allowed me to keep things in reception. The reception staff are generally very helpful except one male manager during my stay who was not very flexible or helpful."

"Stayed for one night didn’t have any food but the hotel was lovely"

"Stayed here on numerous occasions over the last few years. Fantastic spec rooms with everything you need. The smell in the foyer as you enter the building is amazing. I'd love to know what it is. "

"Check in was very efficient and she answered our questions quickly. Her dining recommendation was very solid. Delightful room with essentially a glass wall, lots of light. Nice bedding, lighting, kettle coffee/tea, furnishings. Quite a bit of people noise and room door lock beeping in the hallway. I have stayed at hundreds of properties and this was the first with beeping card readers. The doors also slam shut loudly, which can be remedied via door closer adjustments and gasketing. Quite a bit of noise in the adjoining rooms, such as furniture sliding, visiting, screaming children, people walking, etc. into the evening (hard floors). Housekeeping was very active and noisy by 0930 Sunday AM, AND knocking on our door before check out time. We walked by them in the hallway twice, so clearly they were aware we were there and trying to move us along. Housekeeping had nothing to communicate when we opened the door except, sorry. Its certainly a difficult job. The floor was clean when I did morning stretches - most hotels don’t use a vacuum so you are doing great there. The included breakfast was very nice, stocked with many quality and healthy selections, well staffed with pleasant people. Thank you for having us on short notice, we were fortunate to have a place to stay on a holiday weekend."

"The room was clean and there was a good selection for breakfast "