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Overview of Collection O Arkana

Photo gallery

Reception
Balcony
Minibar, desk, iron/ironing board, free WiFi
Minibar, desk, iron/ironing board, free WiFi
Minibar, desk, iron/ironing board, free WiFi

Collection O Arkana

4 out of 5

4.4/5 Excellent

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationFuente de los Frailes9 min walk
    Popular LocationCuexcomate Volcano9 min drive
    Popular LocationTriangulo Las Animas Shopping Center9 min drive
    AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)38 min drive

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Standard Room

5/5 guest room rating
  • 165 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room

No guest room rating
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

  • 221 sq ft
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Quadruple Room

  • 770 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About this area

Puebla

Located in Puebla, Collection O Arkana is in the city center. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks, and travelers looking to shop may want to visit Angelopolis Commercial Center. Val´Quirico and Africam Safari are also worth visiting.
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Map
Popular Location

What's nearby

  • Fuente de los Frailes - 9 min walk
  • Uriarte Talavera - 3 min drive
  • Cuexcomate Volcano - 9 min drive
  • Triangulo Las Animas Shopping Center - 9 min drive
  • Estrella de Puebla Observation Wheel - 14 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 13 min drive
  • Hermanos Serdan Intl. Airport (PBC) - 38 min drive

Restaurants

  • Bendito Capricho — 1 min walk
  • Sur 82 — 3 min walk
  • Rodolina — 3 min walk
  • La Cueva Del Zorro — 4 min walk
  • Cuetzalan Mío — 4 min walk

About this property

Collection O Arkana

4-star hotel with full-service spa and free valet parking
A full-service spa, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and massage/treatment rooms. All 22 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LED TVs with satellite channels. Other amenities available to guests include balconies, minibars, and room service.
Collection O Arkana offers 22 accommodations with minibars and complimentary bottled water. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Spa has 1 treatment room. Services include massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Full-service spa

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Conveniences

  • Front-desk safe
  • Grocery/convenience store
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 32-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

See similar properties

Puebla
Puebla
Washer and dryer
Washer and dryer
Guest rating 4+
Guest rating 4+
Hotel
Hotel
Business friendly
Business friendly
4 star
4 star
Parking included
Parking included

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

There is limited hot water on site
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

ARKANA HOTEL PUEBLA
ARKANA PUEBLA
ARKANA
Hotel ARKANA HOTEL PUEBLA
PUEBLA ARKANA HOTEL Hotel
Hotel ARKANA HOTEL
Arkana Hotel
Arkana Urban Collection
Collection O Arkana Hotel
Collection O Arkana Puebla
Collection O Urban by Arkana
Collection O Arkana Hotel Puebla

Frequently asked questions

Can I cancel my reservation for free at Collection O Arkana and receive a full refund?
Yes, Collection O Arkana offers free cancellation on select room rates, because flexibility matters! Please refer to Collection O Arkana cancellation policy on our site for more details about any exclusions or requirements.
Is Collection O Arkana pet-friendly?
No, pets are not allowed at this property.
How much is parking at Collection O Arkana?
Self parking and valet parking are free at this property.
What time is check-in at Collection O Arkana?
Check-in is from 3:00 PM - midnight. After-hours check-in is not available.
What time is check-out at Collection O Arkana?
Check-out is at 11:00 AM. Late check-out is available for a 50% fee (subject to availability).
Where is Collection O Arkana located?
Located in the heart of Puebla, this spa hotel is 0.5 mi (0.8 km) from Fuente de los Frailes and within 3 mi (5 km) of Puebla Cathedral and Zocalo Square. Angelopolis Commercial Center is 2.7 mi (4.3 km) away.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 18 out of 28 reviews
5 - Excellent 64%
Rating 4 - Good. 7 out of 28 reviews
4 - Good 25%
Rating 3 - Okay. 1 out of 28 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 28 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 28 reviews
1 - Terrible 4%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Puebla
The best place to stay in Puebla! The staff is beyond friendly and the location is superb!!! Definitely will stay again here
Stayed 2 nights in Dec 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice, comfortable, hotel. Just wish they had a restaurant with more food options.
Stayed 1 night in Aug 2020

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amplias, nuevas y bonitas recamaras. Excelente zona
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy amables todos y la habitación olía muy bien
Stayed 1 night in Jan 2021

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