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Collection O Al otro lado del rio, Puebla

4.0 star property
Travelers find attentive service and seamless convenience just steps from Puebla Cathedral, creating a genuine home-away-from-home experience

Choose dates to view prices

Collection O Al otro lado del rio welcomes visitors in the heart of Puebla with practical comforts that matter. Guests stay connected with in-room WiFi while the 24-hour front desk and luggage storage services ensure a hassle-free stay in this historic district.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Housekeeping
  • 24/7 front desk

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About this property

Collection O Al otro lado del rio, Puebla

  • Upscale guesthouse near Puebla Convention Center
  • Located close to Puebla Cathedral and Zócalo de Puebla, Collection O Al otro lado del rio, Puebla has plenty to offer. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Self parking (surcharge), a 24-hour front desk, and a front-desk safe
    • Luggage storage
  • Room features
  • All guestrooms at Collection O Al otro lado del rio, Puebla include amenities such as free WiFi and safes, as well as sound-insulated walls and free bottled water.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch LED TVs with cable channels
    • Fans, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 50 per night
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Collection O Al otro lado del rio, Puebla pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 300 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Collection O Al otro lado del rio, Puebla?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Collection O Al otro lado del rio, Puebla on Jun 6, 2026 start from $43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for MXN 50 per night. There is free parking nearby.

What time is check-in at Collection O Al otro lado del rio, Puebla?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Collection O Al otro lado del rio, Puebla?

Check-out is at noon.

Where is Collection O Al otro lado del rio, Puebla located?

Located in Puebla Historic Center, this guesthouse is within a 10-minute walk of Puebla Convention Center and Zócalo de Puebla. Puebla Cathedral and Fort Loreto are also within 2 mi (3 km).

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 165 out of 243 reviews
Rating 8 - Good. 42 out of 243 reviews
Rating 6 - Okay. 20 out of 243 reviews
Rating 4 - Poor. 11 out of 243 reviews
Rating 2 - Terrible. 5 out of 243 reviews

Reviews

Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities
The rooms were gorgeous and clean. The restaurant upstairs was great. The staff were so nice. The whole vibe of the hotel was so great. Real Mexican style not a cookie cutter hotel. Loved every part of it!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jorge

Liked: Cleanliness
Lots of potential: close to the downtown square, restaurants and other points of interest. The restaurant in the premises is good, but a bit noisy. So if you are not eating there, the noise level is high.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hudson

Liked: Cleanliness, amenities, property conditions & facilities
Loved the colonial atmosphere and look to Al Otro Lado. The receptionist, Sheyla, was very friendly and helpful. The staff was nice and helpful. The unaffiliated restaurant in front is good, but a bit noisy during business hours, so if you want more privacy, ask for a room around the back patio.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing place

Nice people. Old convent converted rooms. Very nice. Comfortable beds and linens. Rooftop restaurant noisy some not all nights but lots of sound in Mexico. Neighborhood always felt safe and great weekend market across the street. Clean water morning coffee for 20 pesos. All good
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a pretty hotel in a good location. The staff were helpful. Our room was large. The hot water was slow to come in. It took 10 minutes and then was only lukewarm. The television would turn off unexpectedly and was not reliable.
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

sock hoon

Liked: Cleanliness, staff & service
The hotel has character and its quiet. We were checked in on ground floor so its convenient for luggage. The courtyard layout is interestijg. Easy to walk to zocalo where there r plenty restaurant options and easy to browse main market. The downside is the doors r not shut completely so cold air gets in. I imagine it will be great in summer. But the shower is far from ideal. The water is super scorching hot and u cant adjust to somewhere in between even if u turn on a little of the cold tap. We took it for only one day and its because we r enroute to cholula and hot air balloon.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Vicente Arturo

Disliked: Amenities
Regular
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in May 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, Hotel would stay there again
Stayed 2 nights in Feb 2024
Verified

4/10 Poor

Alexander

Disliked: Staff & service, amenities
Hi ALL, Couple of recommendation for this hotel future quests : 1. Show the address - hotel for some reason has two names and this could be confusing for drivers. 2. Because hotel personnel at the counter speak zero English prepare basic phrasis in Spanish to survive conversation 3. Get ready to pay extra fees for cleaning. I paid around 30 US dollars. No charges are well - explained. I have a very poor Spanish so I was not ready to argue with them. Either you have a good Spanish and negotiation skills or you pay extra. 4. Location: 15 min walk from the historic center. Reasonable for this price range. 5. Music from the local restaurant located on the roof of the hotel. Could get pretty annoying 6. No AC. In hot weather + 30 C could become challenging to stay in the room 7. Poor water running - toilet flush was bad. But it's Mexico. Get ready :(
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Charles

Nice place!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Merrill

Liked: Property conditions & facilities
My second stay and this hotel is in a quiet area, clean, great courtyard to sit in, internet was great, shower was hot and easy 6 minute walk to Zocalo and many restaurants.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Eduardo

Disliked: Amenities, property conditions & facilities
Not great for holiday, just fine for quick stay. Parking is not in the property, it is close but it is need it to the staff to open the gate, at night is not ideal. Hotel have several not hotel restaurantes inside the hotel and they are too loud. Again, not for holiday only for quick stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my mom enjoyed our stay. Different from your traditional hotels.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only booked one night. The beds were nice and soft. I would definitivamente stay again
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Victor

Liked: Property conditions & facilities
It’s in a good location but the staff wasn’t very nice
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Saul Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Very pintoresque!! Being a restored building but in a very charming way, makes this place unique! A restaurant is in the property but is not part of the hotel, limited parking but walking distance to downtown.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, with an excellent location!!! And above on thT, Pet friendly. My family spend a great weekend.
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Feb 2025
Verified

8/10 Good

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and easy going

The first night at the lavanda room was super noisy when people knock the fron door in the middle of the night, for the second night I ask for a fan so the little noise of the fan doesnt let other noises in, and had a perfect night sleep.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Merrill

Liked: Amenities
It’s a former convent and it’s really peaceful and quiet. The property has great seating areas to relax. This is in someways a trip to old Mexico. The colors of the buildings are amazing and very calming. Great staff, hot shower, fast internet and very secure. Within a short distance are many restaurants, bars and cafes. The Zocalo is 6 minutes away. Close but far enough away. This is now my choice when I come to Puebla.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

maria

Liked: Staff & service
Clean but very small room especially the bathroom. There were many small mosquitoes in the room, although they were not bad, it was annoying to see them all the time in the room. There’s a restaurant in the same building and the noise is very loud especially Friday night and Saturday
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Hector Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
We don’t have wifi at any time. I ask them and they said than this problem happened because of the rain.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es bonito, limpio y muy bien ubicado, ya que está muy cerca del centro y eso nos facilitó mucho movernos caminando. En general la estancia fue agradable y el personal fue amable. Sin embargo, al llegar nos asignaron una habitación muy pequeña y tuvimos que pagar una diferencia para cambiarnos a otra más cómoda. También el primer día batallamos un poco con el agua caliente. Algo que no nos agradó tanto fue el tema del estacionamiento. Además de cobrar $50 diarios por dejar el carro, nos pidieron evitar estar entrando y saliendo constantemente porque solo había una persona en turno y no querían dejar sola la recepción. Entendemos la situación, pero como huéspedes sí resulta incómodo sentir limitaciones con el uso del estacionamiento. Fuera de esos detalles, el lugar sí es recomendable por su ubicación y limpieza.
Stayed 3 nights in May 2026