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2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
Minibar, desk, free WiFi, linens

Guest reviews

4.0 out of 5 Very Good
326 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
All inclusive
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationLago Martianez Swimming Pools2 min walk
Popular LocationCasino Puerto de la Cruz2 min walk
Popular LocationSan Telmo Promenade4 min walk
AirportSanta Cruz de Tenerife (TFN-Tenerife North)27 min drive

Choose dates to view prices

  • Double Room, Balcony

    3.6/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsDouble Room, Balcony
  • Double Room Single Use, Balcony

    4.6/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 1
    • 1 Double Bed OR 2 Twin Beds
    More detailsDouble Room Single Use, Balcony
  • Double Room Single Use, Balcony, Sea View

    5/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sea view
    • Sleeps 1
    • 1 Double Bed OR 2 Twin Beds
    More detailsDouble Room Single Use, Balcony, Sea View
  • Double Room, Balcony, Sea View

    4.4/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sea view
    • Sleeps 2
    • 1 Double Bed OR 1 Twin Bed
    More detailsDouble Room, Balcony, Sea View
  • Basic Double Room (No Balcony)

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsBasic Double Room (No Balcony)
  • Basic Single Room (No Balcony)

    5/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsBasic Single Room (No Balcony)
  • Double Room, Balcony (2 adults and 1 child)

    Room amenities

    • 237 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsDouble Room, Balcony (2 adults and 1 child)
  • Double Room, Balcony (3 adults)

    3.8/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsDouble Room, Balcony (3 adults)
  • Double Room, Balcony, Sea View (2 adults and 1 child)

    Room amenities

    • 237 sq ft
    • Sea view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsDouble Room, Balcony, Sea View (2 adults and 1 child)
  • Double Room, Balcony, Sea View (3 adultos)

    Room amenities

    • 237 sq ft
    • Sea view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsDouble Room, Balcony, Sea View (3 adultos)
  • Room, Balcony (Privilege)

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, Balcony (Privilege)

About this area

Puerto de la Cruz

Located in Puerto de la Cruz, H10 Tenerife Playa is in the city center and near the beach. Loro Park is a popular attraction and the area's natural beauty can be seen at Lago Martianez Swimming Pools and Taoro Park. Discover the area's water adventures with water skiing and windsurfing nearby, or enjoy the great outdoors with mountain biking.
Visit our Puerto de la Cruz travel guide
View in a map
Popular Location

What's nearby

  • Lago Martianez Swimming Pools - 2 min walk
  • Casino Puerto de la Cruz - 2 min walk
  • San Telmo Promenade - 4 min walk
  • Puerto de la Cruz Town Hall - 9 min walk
  • La Paz Lookout - 15 min walk

Getting around

  • AirportSanta Cruz de Tenerife (TFN-Tenerife North) - 27 min drive

Restaurants

  • Restaurante El Drago — 1 min walk
  • Bar Tinerfe — 1 min walk
  • Beatle Rock — 4 min walk
  • Royal — 5 min walk
  • Rosa Negra — 6 min walk

About this property

H10 Tenerife Playa

4-star beach retreat just steps from Lago Martianez Swimming Pools
At H10 Tenerife Playa, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants. All 324 rooms offer free WiFi, balconies, and flat-screen TVs with satellite channels. Minibars, room service, and hair dryers are among the other amenities available to guests.
H10 Tenerife Playa offers 324 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

All inclusive details

All-inclusive room rates at H10 Tenerife Playa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of European Holiday Home Association (EHHA - Europe)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Street parking

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness center
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish
  • Swedish

Business services

  • 1 meeting room
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: EUR 2.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
No onsite parking is available
Guests must contact this property in advance to reserve cribs/infant beds

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

H10 Playa Tenerife
H10 Tenerife Playa
H10 Tenerife Playa Hotel
H10 Tenerife Playa Hotel Puerto de la Cruz
H10 Tenerife Playa Puerto de la Cruz
Playa Tenerife
Tenerife H10
Tenerife H10 Playa
Tenerife Playa
Tenerife Playa H10
H10 Tenerife Playa Hotel
H10 Tenerife Playa Puerto de la Cruz
H10 Tenerife Playa Hotel Puerto de la Cruz

Frequently asked questions

Can I cancel my reservation for free at H10 Tenerife Playa and receive a full refund?
Yes, H10 Tenerife Playa offers free cancellation on select room rates, because flexibility matters! Please refer to H10 Tenerife Playa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at H10 Tenerife Playa?
As of Sep 21, 2020, prices found for a 1-night stay for 2 adults at H10 Tenerife Playa on Oct 1, 2020 start from $85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does H10 Tenerife Playa have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is H10 Tenerife Playa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at H10 Tenerife Playa?
This property doesn't offer parking.
What time is check-in at H10 Tenerife Playa?
Check-in is from 3:00 PM–midnight.
What time is check-out at H10 Tenerife Playa?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at H10 Tenerife Playa?
Some rate plans available at this hotel are all-inclusive.
Where is H10 Tenerife Playa located?
Located in the heart of Puerto de la Cruz, this beach hotel is within a 15-minute walk of Lago Martianez Swimming Pools and Plaza del Charco. Taoro Park and Garden Beach are also within 1 mi (2 km).
4.0
Very Good
326 reviews
5 - Excellent
101
4 - Good
155
3 - Okay
43
2 - Poor
17
1 - Terrible
10

4.1/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location . Very clean. Friendly staff. Good food. Nice pool.
Stayed 1 night in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Dec 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
The staff are all very friendly and helpful. The entertainment certainly helps the holiday run smoothly. The position of the hotel is the best you could ask for being on the sea front with a relatively level area along the front. No bad points to mention, only if you were very picky could you not enjoy it here.
Stayed 14 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Lovely hotel
Stayed 3 nights in Feb 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked a balcony room which we didn't get,despite an email from the management promising to contact us none was made. We had previously stayed at this hotel and we were disappointed this time,we didn't like the two tier system introduced by The Privilege club!! We did however enjoy the food and staff were excellent,the hotel is in an ideal position in the resort
Stayed 7 nights in Jan 2020

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