Puerto Lope Vacations from $639

Loved my stay here! Super cozy and clean cabins, great privacy, and friendly staff. Would definitely come back!

Heated pool needed for February....Needs Pool Table and Table Tennis if they want to compete with other companies

The property itself is in a fantastic location, especially if you’re looking to enjoy a peaceful, scenic area with access to great golf and nearby attractions. The rooms were spacious, clean, and relatively newly updated, which made for a comfortable stay overall. Unfortunately, my experience with the front desk left a sour impression. I called around 1 PM on the day of arrival to see if there was any possibility of checking in early, as many hotels are happy to accommodate guests if rooms are ready. Instead of a polite response, I was met with rudeness. The woman who answered the phone asked for my name and then sharply said, “I just told you check-in isn’t until 4,” without any courtesy or professionalism. When we arrived, we were initially greeted by a kind gentleman at the front desk, which quickly changed once the same woman I had spoken with earlier jumped into the interaction. She asked for all of our passports, which I provided—except for one of my friends who is a resident of Spain and only had her ID. As I tried to explain, the woman repeatedly talked over me and was unnecessarily rude, creating an uncomfortable and unwelcoming atmosphere after hours of travel (we flew in from Miami). Thankfully, the manager, eventually stepped in and helped us sort everything out smoothly. I truly appreciated her professionalism and willingness to resolve the issue. Overall, while the accommodations and location were great except for front desk encounter.

Good sized room and very clean, staff very friendly, decent food, modern hotel and quite classy in some areas. The pool area for adults it’s too small for such a big hotel, the “ families pool “ is unbearably crowded. Also the smell from the “ BBQ boat “ is annoying if the wind is blowing towards the pool area. And they BBQ with wood, not with any sustainable vegetable coal or such less harmful product. The outside area facing the beach isn’t well kept. In a nutshell, many good things, lesser bad things. A 4 stars hotel mostly catering for the all inclusive holidays companies. Please be aware that the beach does not belong to the hotel. Sunbeds cost 7 euros per day per bed. And it’s quite small and quite crowded with locals enjoying the sunny Benalmádena.

Lovely relaxing resort, nothing local so rent a car.