Emotions Puerto Plata

Photo gallery for Emotions Puerto Plata

Featured Image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, pool umbrellas, sun loungers

Overview of Emotions Puerto Plata

Emotions Puerto Plata

4 out of 5

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Playa Dorada, Puerto Plata, 57000

Explore the area

  • Popular LocationPlaya Dorada8 min walk
  • Popular LocationOcean World Adventure Park12 min drive
  • Popular LocationSosua Beach19 min drive
  • AirportSantiago (STI-Cibao Intl.)64 min drive

Choose dates to view prices

About this area

Puerto Plata

Located in Puerto Plata, Emotions Puerto Plata is on the beach. Ocean World Adventure Park is a popular attraction and the area's natural beauty can be seen at Playa Dorada and Cofresi Beach. Traveling with kids? Consider Fun City and Lorilar Ranch. Looking to get your feet wet? Scuba diving, surfing/boogie boarding and boat tours adventures can be found near the property.

What's nearby

  • Playa Dorada Golf Course - 6 min walk
  • Playa Dorada - 8 min walk
  • Long Beach - 5 min drive
  • Ocean World Adventure Park - 12 min drive
  • Sosua Beach - 19 min drive

Getting around

  • Cibao Intl. Airport (STI) - 64 min drive

Restaurants

  • Amici — 1 min walk
  • Bigaro — 1 min walk
  • Ristorante Passatore — 5 min walk
  • Green Jack — 12 min walk
  • Le Petit Francois — 3 min drive

About this property

Emotions Puerto Plata

Upscale hotel on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Emotions Puerto Plata's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. All 425 rooms offer free WiFi, 24-hour room service, and TVs with cable channels. Minibars, coffee makers, and hair dryers are among the other amenities available to guests. Limited housekeeping is available.
Emotions Puerto Plata offers 425 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Evolution Spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

All inclusive details

All-inclusive room rates at Emotions Puerto Plata are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
24-hour room service

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 5 restaurants and 1 coffee shop/café
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkeling
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 9:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa and Mastercard; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Guests under 13 years old are not allowed in the spa

Property is also known as

Emotions Hodelpa Playa Dorada All-inclusive property
Emotions Hodelpa Playa Dorada Hotel Puerto Plata
Hotel Emotions by Hodelpa - Playa Dorada Puerto Plata
Emotions Hodelpa Playa Dorada Puerto Plata
Puerto Plata Emotions by Hodelpa - Playa Dorada Hotel
Hotel Emotions by Hodelpa - Playa Dorada
Emotions Hodelpa Playa Dorada Hotel
Emotions by Hodelpa - Playa Dorada Puerto Plata
Emotions by Hodelpa Playa Dorada
Emotions Hodelpa Playa Dorada
Emotions By Hodelpa Dorada
Emotions Puerto Plata Hotel
Emotions by Hodelpa Playa Dorada
Emotions Puerto Plata Puerto Plata
Emotions Puerto Plata Hotel Puerto Plata

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 148 out of 370 reviews
5 - Excellent 40%
Rating 4 - Good. 97 out of 370 reviews
4 - Good 26%
Rating 3 - Okay. 58 out of 370 reviews
3 - Okay 16%
Rating 2 - Poor. 32 out of 370 reviews
2 - Poor 9%
Rating 1 - Terrible. 35 out of 370 reviews
1 - Terrible 9%

4.2/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff. Everyone was very attentive to all your needs.
Stayed 3 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People service and hospitality was outstanding.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The resort in a secure location. Check-in was quick and easy, Mariela at the front desk was fantastic in handling any questions I had. She was helpful, friendly and ensured I was satisfied with my stay. The buffet dinner had a good selection of items and very tasty meals. The breakfast items / selection can be improved. Overall, I had a great stay.
Stayed 1 night in Oct 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Sep 2021