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"The 'muchachos' were very helpful and responsive to requests. They speak both English and Spanish. They organised taxis as needed, were very flexible to time of serving meals, and provided advice to seeing the sights. Rooms were clean the the place felt very comfortable and welcoming. The views of Puno and the lake were spectacular and you can walk on the property to see amazing views to the north and east. Wonderful for photography. The only downside is that the property is located outside of...

"The room was good and very helpful staffs."

"Good location Staff efficient, no issues. Comfortable bed. Warm room which was good as it was a very cold night. Disappointing breakfast scrambled and fried eggs were cold. Ramp up to the lift was very steep."

"One of a kind unique experience. Room was super spacious and have magnificent view of the lake. Host were super welcoming and friendly."

"Great stay"

"Good room and helpfull staff. Very kind person."

"Great experience, the family is very helpful and friendly. Dress for cold weather it is very cold."

"The hotel itself was great, but we had a hiccup with the management as they insisted that we pay for the room after we showed them the receipt that we already paid with Expedia. As soon as we got Expedia involved, they reimbursed us, but it was frustrating to deal with while tired from traveling. Other than that, the hotel itself was lovely with hot water in the shower a lovely breakfast and convenient location."

"Great hotel, amazing staff, perfect location. The hot water works great. We will return to this hotel."

"Top notch owner"

"Fantastic staff and a great location! "