Hotel Balsa Inn

Property class: 3

Choose dates to view prices

Consider a stay at Hotel Balsa Inn and take advantage of a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe. The on-site restaurant, Las Totoras, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

A hotel room with a neatly made bed, two bedside tables, a wall-mounted light, and a framed picture above the bed.

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a TV, a wooden dresser, and a chair.

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with three single beds, each with a pillow and a towel.

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

A hotel room with two beds, a wooden headboard, a chair, a painting on the wall, and a window with curtains.

Quadruple Room

  • 334 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

A neatly made bed with a brown pillow, a bedside table with a lamp, and a small table with fruit and bread.

Single Room

8.0 out of 10
Very good
(1 review)
  • 320 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room, 1 Bedroom, Accessible

A hotel room with two beds, a fruit basket, a wine bottle, and a telephone on the nightstand.

Classic Triple Room, 1 Bedroom, Accessible

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Duplex, 1 King Bed, Accessible

A hotel room with a neatly made bed, a painting on the wall, and two bedside lamps.

Deluxe Duplex, 1 King Bed, Accessible

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located in Puno, Hotel Balsa Inn is in the city center and near the airport. Casa del Corregidor and Carlos Dreyer Museum are local landmarks, and the area's natural beauty can be seen at Lake Titicaca and Huajsapata Hill. Looking to enjoy an event or a game while in town? See what's happening at Enrique Torres Belon Stadium or Yanamayo Stadium. Visit our Puno travel guide
Map
Cajamarca 555, Puno, Puno, 51

What's nearby

  • A historic cathedral with two towers and a large clock.
    Puno Cathedral
    2 min walk - 0.1 miles
  • A monument with a statue, a church with two towers, and people sitting and walking around.
    Puno Plaza de Armas
    2 min walk - 0.1 miles
  • A church with a cross on top, illuminated arches, and a large entrance.
    Pine Park
    5 min walk - 0.3 miles
  • Casa del Corregidor
    2 min walk - 0.1 miles
  • Puno Central Market
    5 min walk - 0.3 miles

Getting around

  • Puno Station
    11 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    66 min drive

Restaurants

  • Rupha Cafe
    4 min walk
  • Hotel Hacienda Plaza de Armas
    3 min walk
  • Hotel Hacienda Puno
    4 min walk
  • La Casona Restaurant
    4 min walk
  • La choza de Oscar
    5 min walk

About this property

Hotel Balsa Inn

  • Hotel near Lake Titicaca
  • You can look forward to a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe at Hotel Balsa Inn. The on-site restaurant, Las Totoras, offers breakfast and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
    • A 24-hour front desk, tour/ticket assistance, and smoke-free premises
    • Luggage storage, a TV in the lobby, and meeting rooms
  • Room features
  • All guestrooms are individually decorated, and have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning.
  • More amenities include:
    • Down comforters and rollaway/extra beds (surcharge)
    • Bathrooms with rainfall showers and tubs or showers
    • 32-inch flat-screen TVs with cable channels
    • Daily housekeeping, desks, and phones

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Frequently asked questions

Is Hotel Balsa Inn pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Balsa Inn?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Balsa Inn on Oct 25, 2026 start from $37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Balsa Inn?

Check-in start time: 1:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Balsa Inn?

Check-out is at 10 AM. Late check-out is available for PEN 50 (subject to availability).

Does Hotel Balsa Inn provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 90 per vehicle applies.

Where is Hotel Balsa Inn located?

Located in the heart of Puno, this hotel is steps from San Antonio Church, Puno Cathedral, and Puno Plaza de Armas. Casa del Corregidor and Carlos Dreyer Museum are just steps away. Puno Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Balsa Inn Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 51 out of 140 reviews
Rating 8 - Good. 62 out of 140 reviews
Rating 6 - Okay. 21 out of 140 reviews
Rating 4 - Poor. 4 out of 140 reviews
Rating 2 - Terrible. 2 out of 140 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, quiet place close to everything
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, staff were nice and accommodating
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time to Puna, but I hit the jackpot when I booked the Hotel Balsa Inn. Close to the main plaza and the main thoroughfare with all kinds of shops and restaurants, the hotel is super convenient to all that Puna has to offer. My room was clean and comfortable, and the spacious bathroom was particularly noteworthy (hot showers are sometimes hard to find in Peru!). Everyone at the front desk was incredibly helpful -- food recommendations, arranging tours, facilitating laundry services, etc. The breakfast buffet was a highlight -- lots of freshly-prepared options to start your day on a good note. If I ever return to Puno, I won't need to do a search for accommodations -- the Hotel Balsa Inn will be my first and only reliable choice.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Seem ok but no air conditioner and the water was shut down in the morning.
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a property of two halves. Staff are excellent, friendly and helpful. Great location of hotel. Our room (3 single beds) was right by entrance to dining hall, the shower ‘window’ opened into staff hall and where public caught elevator to their rooms. The bathroom was covered in mould (ceiling, shower etc) the shower would was woeful, freezing cold one second and billing hot the second. The bedroom ‘window’ couldn’t be opened as backed onto staff quarters.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness
Ok
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

As expected for the price and decent location for the central plaza and port. We had arranged an early check in for 7am, and arrived a bit earlier, but were able to access our room. Decent sized twin beds. Room was a bit dated and the only window was out into the main corridor so couldn't really have the curtain open. Generally seemed clean, but the floor was a bit grubby. We had to leave early in the morning before breakfast, but they kindly arranged a breakfast for us to takeaway.
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Liked: Cleanliness, amenities
Disliked: Staff & service
Terrible experience with their brokered taxi service. We ordered private taxi service from JUL airport to Puno via the hotel. We waited at the arrival gate until we were the last passengers left and the driver never showed us. I called the hotel multiple times, they either couldn't understand my questions in English, or deliberately led me wait without giving any response. We finally decided to take the shared van and I left a message to the hotel on Expedia where I did the booking, and the hotel staff never checked my message (not read) even after our checkout. Our check-in was also not very smooth. They couldn't find the key to our room and after 5 min of futile search had to give us another one. Our room is really weird, there is no ventilation fan in bathroom so it had a small window/opening towards outside. Except in our room it that opening was to the corridor! That raised some privacy concerns. Buffet breakfast is fairly basic but for this price no complaints. Overall I just can’t recommend a hotel that can’t keep up its promises/services especially when it was mostly relied upon.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est parfait
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Frühstück war in Ordnung. Leider gibt es nur bis acht Uhr Frühstück. Zimmer waren sauber. Personal war sehr freundlich.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación cerca de la catedral. Empleados amables y con buen desayuno. Aconsejado
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é bem localizado. O café da manhã é satisfatório. Precisa de um pouco de atualização, mas o chuveiro é quente . Um bom custo benefício.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort

Puno

Rummen var så små. Ingen utsikt från de 2 fönster som fanns. Man stirrade in i en cementvägg. Servicen var bra, trevlig perdonal.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien ubicado, con calentador, caja fuerte en el cuarto, heater un plus, desayuno basico poco personal en la cocina no habia nada de desayunar a las 6:30 no contaron la gente que se estaban quedando en el hotel, pero por lo demas todo bien.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fácil acceso a la plaza de armas de Puno, habitación espaciosa
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Vi blev flyttade till Casona plaza på grund av någon renovering så ger betygen därefter. Bra hotell, låg bra till och hade trevlig personal. Dock extremt lyhört, vaknade på nätterna för att man hörde dörrar och om grannen duschade.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia en balsas Inn

Muy atentos, desayuno muy bueno
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for what you pay. Clean and decent breakfast. You cannot get more for the price.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sencillo, pero limpio y cómodo

Muy buen servicio y colaboración del personal de recepcion
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermosa habitación.

El hotel muy bien, como recién remodelado igual la habitación. Cómoda , espacio suficiente, calefacción y vista maravillosa a la montaña.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot and powerful shower

Read the review by a Japanese traveler, he was right, this hotel has powerful hot water shower. Only block away from the main square. Lots of restaurants and at least four ice cream shops!
Stayed 1 night in Apr 2022
Verified review

6/10 Okay

Liked: Cleanliness
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Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

worth it

good hotel, but compact rooms. very close to main area.
Stayed 2 nights in Oct 2019