巴塞罗蓬塔卡纳全包式酒店

3.5 星住宿

Occidental Caribe - All Inclusive

海滩家居型酒店,提供3 个室外游泳池,靠近卡纳湾高尔夫俱乐部

选择日期以查看价格

点评

7.0/10
不错

热门服务设施

  • 游泳池
  • 热水浴缸
  • 含早餐
  • 全包
  • SPA
  • 含停车设施

客房选择

可用的客房筛选条件
显示 6 种房型中的 6 种

双人房

特色亮点

空调
提供连通房
冰箱
迷你吧免费食品
液晶电视
遮光窗帘
独立卧室
吹风机
  • 355 平方英尺
  • 1 间卧室
  • 可容纳 4 人(按实际入住人数收费)
  • 1 张特大床

客房, 海洋景观

特色亮点

空调
提供连通房
冰箱
迷你吧免费食品
液晶电视
遮光窗帘
独立卧室
吹风机
  • 海洋景观
  • 355 平方英尺
  • 1 间卧室
  • 可容纳 4 人(按实际入住人数收费)
  • 1 张特大床

家庭房

特色亮点

空调
提供连通房
冰箱
迷你吧免费食品
液晶电视
遮光窗帘
独立卧室
吹风机
  • 775 平方英尺
  • 1 间卧室
  • 可容纳 6 人(按实际入住人数收费)
  • 1 张特大床

尊荣套房 (Level)

8.6 分,满分 10 分
优秀
(12 条点评)

特色亮点

空调
提供连通房
冰箱
迷你吧免费食品
液晶电视
遮光窗帘
独立卧室
浴袍
  • 603 平方英尺
  • 1 间卧室
  • 可容纳 4 人(按实际入住人数收费)
  • 1 张特大床

高级房

7.4 分,满分 10 分
不错
(6 条点评)

特色亮点

空调
提供连通房
冰箱
迷你吧免费食品
液晶电视
遮光窗帘
独立卧室
浴袍
  • 355 平方英尺
  • 1 间卧室
  • 可容纳 4 人(按实际入住人数收费)
  • 1 张特大床

高级房, 临海

特色亮点

空调
提供连通房
冰箱
迷你吧免费食品
液晶电视
遮光窗帘
独立卧室
浴袍
  • 海景
  • 355 平方英尺
  • 1 间卧室
  • 可容纳 4 人(按实际入住人数收费)
  • 1 张特大床
Mod logo
登录帐户并从数千家住宿中进行预订,即可获得 OneKeyCash 奖励金。更多奖励,更多精彩!

街区简介

巴塞罗蓬塔卡纳全包式酒店地处蓬塔卡纳的巴瓦罗,位于海滩。如果您的日程安排包括外出活动,卡纳湾高尔夫俱乐部和Iberostar Golf Course (伊贝尔罗斯达高尔夫球场)肯定值得一逛,若想欣赏当地自然景观,可以探索Arena Gorda Beach (阿里纳戈尔达海滩)和澳门海滩。带孩子一起旅行?请考虑选择水花水上公园和巴瓦罗马纳提公园。您可就近选择浮潜和帆伞运动,尽情体验该地区的水上游乐活动,或者还可选择洞穴探险和山地骑行,体验优美的户外风景。访问我们的蓬塔卡纳旅行指南
地图
Carretera Macao - Arena Gorda, s/n, Punta Cana, La Altagracia, 23301

附近有什么?

  • Arena Gorda Beach showing general coastal views, a beach and tropical scenes
    Arena Gorda Beach (阿里纳戈尔达海滩)
    步行 14 分钟 - 0.8 英里
  • 巴瓦罗海滩
    巴瓦罗海滩
    车程 33 分钟 - 8.9 英里
  • 卡纳湾高尔夫俱乐部
    车程 9 分钟 - 1.3 英里
  • 蓬塔布兰卡高尔夫球场
    车程 9 分钟 - 1.5 英里
  • Iberostar Golf Course (伊贝尔罗斯达高尔夫球场)
    车程 14 分钟 - 2.9 英里

周边介绍

  • 蓬塔卡纳国际机场 (PUJ) - 42 分钟车程

餐厅

  • Selections Buffet
    车程 4 分钟
  • La Altagracia
    步行 14 分钟
  • SOOOCIAL
    车程 7 分钟
  • Hunter Steakhouse
    步行 6 分钟
  • Quisqueya
    步行 14 分钟

住宿简介

巴塞罗蓬塔卡纳全包式酒店

Arena Gorda Beach (阿里纳戈尔达海滩)附近的全包型家居型住宿
巴塞罗蓬塔卡纳全包式酒店邻近卡纳湾高尔夫俱乐部,提供免费自助式早餐、娱乐场和游船码头。这个住宿提供紧邻海滩的地理位置、海滨餐厅和海滩酒吧,是沐浴阳光的理想去处。在店内水疗中心享受热石按摩、排毒体膜和芳香疗法。您可在店内的 8 家餐厅享用早餐、早午餐、午餐、晚餐和墨西哥菜。健身中心提供普拉提课程和瑜珈课程,另有帆板、篮球和冲浪运动/趴板冲浪活动。住客可连接免费房内 WiFi,与亲朋保持联系,还可获享水上乐园免费入场服务和夜总会等设施/服务。
其他的一些礼遇包括:
  • 3 个室外游泳池和儿童游泳池,配备水滑梯、日光浴躺椅和池畔遮阳伞
  • 免费自助停车
  • 网球场、附近的室内游泳池使用服务和保姆服务(收费)
  • 行李寄存、行李员/门卫服务和前台保险箱
  • 在住客点评中,海滨位置和游泳池得到了一致好评。
客房特色
所有 798 间客房均配有地暖和可存放笔记本电脑的保险箱等舒适设施/服务,还有空调和迷你吧(备有免费物品)等贴心细节。 在住客点评中,该住宿场所干净的客房得到了高度评价。
更多设施/服务还包括:
  • 浴缸、免费洗浴用品和吹风机
  • 地暖、冰箱和儿童看护服务

全包详情

此住宿是全包住宿。房价包含住宿内的餐饮费用(可能会有部分限制)。

餐饮

包括所有自助餐、照单点餐和小吃
限时提供客房送餐服务
室内小酒吧(有所限制)

活动和设施/设备

包括所有现场活动及设施和设备的使用。

水上活动

划皮艇
帆船运动
水肺潜水课程
浮潜
浮潜游览
冲浪/趴板冲浪
帆板运动

陆上活动

攀岩墙
健身设施
网球
网球课程
排球

课程/训练班/游戏

有氧健身
舞蹈
语言
普拉提
瑜珈

娱乐活动

店内娱乐和活动
使用店内俱乐部
店内现场表演

同类型住宿

住宿服务设施

网络

  • 所有客房提供:免费 Wi-Fi
  • 部分公共区域提供:免费 Wi-Fi

停车设施和交通

  • 店内免费提供自助停车位
  • 店内提供有限自助停车位
  • 提供轮椅无障碍停车位

餐饮

  • 每日 07:00 至 10:30 提供免费早餐自助餐
  • 1 家海滩酒吧
  • 1 间池畔酒吧
  • 1 间泳池酒吧
  • 8 家餐厅
  • 8 家酒吧/酒廊
  • 公共区域提供咖啡和茶
  • 小吃店/熟食店

店内餐厅

  • La Hacienda
  • Marenostrum
  • Paris
  • Rincon Criollo
  • Tokio

休闲活动

  • 1 个热水浴缸
  • 23 台老虎机
  • 3 个室外泳池
  • 3 张娱乐场游戏桌
  • 冲浪/趴板冲浪
  • 儿童泳池
  • 帆板运动
  • 帆船运动
  • 公共区域有电视
  • 购物商场
  • 滑水
  • 健身房
  • 健身课程
  • 篮球
  • 免费儿童俱乐部
  • 免费水上乐园
  • 攀岩
  • 皮划艇活动
  • 乒乓球
  • 普拉提课程
  • 全套 SPA 服务
  • 桑拿
  • 沙滩排球
  • 室内游泳池(住客可使用)
  • 水滑梯
  • 私人摩托艇
  • 台球桌/撞球台
  • 网球
  • 网球课程
  • 夜总会
  • 游乐场
  • 游乐厅/游戏室
  • 娱乐场
  • 瑜伽课程
  • 蒸汽房

家居型

  • 3 个室外泳池
  • 儿童泳池
  • 房内保姆服务
  • 附近的室内泳池
  • 免费儿童俱乐部
  • 免费看管儿童活动
  • 免费水上乐园入场
  • 室内冰箱
  • 水滑梯
  • 洗衣设施
  • 小吃店/熟食店
  • 游乐场
  • 游乐厅/游戏室
  • 杂货店/便利店

便利设施

  • 24 小时前台服务
  • 发廊
  • 礼品店/报摊
  • 前台提供保险箱
  • 洗衣设施
  • 行李寄存
  • 饮水机
  • 杂货店/便利店
  • ATM

住客服务

  • 干洗/洗衣服务
  • 观光和订票协助
  • 婚庆服务
  • 客房清洁(每日)
  • 礼宾服务
  • 求婚/浪漫套餐
  • 通晓多种语言的服务员
  • 行李员/门卫

商务服务

  • 8 平方米的会议场地
  • 电脑站点

室外

  • 池畔躺椅
  • 地处沙滩
  • 花园
  • 露台
  • 沙滩毛巾
  • 野餐区
  • 泳池遮阳伞
  • 游船码头

全套 SPA 服务

  • 3 间护理室
  • 芳香疗法
  • 美甲/修脚
  • 面部护理
  • 泥浴
  • 排毒体膜
  • 情侣护理室
  • 热石按摩
  • 热水浴缸
  • 桑拿
  • 身体磨砂
  • 深层组织按摩
  • 室外护理区
  • 水疗法
  • 体膜护理
  • 足底按摩
  • SPA 中心每天开放

无障碍设施

  • 如果您需要特殊无障碍设施,请在预订成功后,使用收到的预订确认信息与住宿联系。
  • 电梯
  • 方便轮椅进出
  • 方便轮椅进出的 SPA
  • 方便轮椅进出的餐厅
  • 方便轮椅进出的登记处
  • 方便轮椅进出的电梯通道
  • 方便轮椅进出的公共洗手间
  • 方便轮椅进出的健身房
  • 方便轮椅进出的礼宾接待处
  • 方便轮椅进出的停车场
  • 方便轮椅进出的休息厅
  • 方便轮椅进出的游泳池
  • 楼梯扶手
  • 轮椅可通行(可能有限制)
  • 走廊扶手

其他

  • 4 层楼
  • 7 栋建筑
  • 建于 2000 年
  • 宴会厅
  • 指定吸烟区

客房服务设施

卧室

  • 提供床单
  • 遮光窗帘

浴室

  • 吹风机
  • 免费洗护用品
  • 提供毛巾
  • 浴缸

娱乐

  • 32 英寸液晶电视
  • iPod 基座

餐饮

  • 冰箱
  • 餐厅用餐指南
  • 咖啡壶/茶具
  • 免费瓶装水
  • 有限的客房送餐服务
  • 贮满食品的迷你吧(免费)

其他

  • 地热地板
  • 电话
  • 可存放笔记本电脑的保险箱
  • 空调
  • 书桌
  • 提供连通房
  • 熨斗/熨衣板

政策

入住

开始办理入住:15:00;停止办理入住:00:00
提前入住需视供应情况而定
需付提前入住费
延迟入住需视供应情况而定
住客需年满 18 岁

退房

12:00 之前退房
提供无接触办理退房服务
延时退房需视供应情况而定
需付延时退房费

特别入住说明

办理入住手续的地方不在酒店内。如需登记入住,请前往[During spring break, check-in may be at the theatre]办理。
住客需提前联系住宿接待方以获取入住说明;前台工作人员将在住客到店时接待
请使用预订确认邮件上的信息提前联系酒店,以安排入住事宜
如果您计划在00:00过后抵达,请使用预订确认邮件上的信息预先通知住宿以作安排。
住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

前台

宠物

不可带宠物或服务类动物

儿童及加床

欢迎儿童入住。
不提供儿童床(婴儿床)。

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费:

  • 情人节(2 月 14 日)晚宴/每位成人:USD35
  • 情人节(2 月 14 日)晚宴/每位儿童:USD35(收费年龄为 2至 12 岁)

这里已包括住宿向我们列出的全部收费项目。

其他项目

  • 需付提前入住费(视供应情况而定)
  • 需付延时退房费(视供应情况而定)

上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。

您需知道

可能需收取加人费用,具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件(带照片)和信用卡、借记卡或缴付现金押金,以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
春假期间需年满 15 岁。
入住时用于支付其他杂项的信用卡上的姓名必须与预订客房时使用的主要姓名相同。
此住宿接待方接受的付款方式有:信用卡、借记卡,以及现金
该住宿场所采用的安全设施包括:灭火器、烟雾报警器、保安系统和急救包。
此住宿拥有阳台、庭院、露台等户外空间,可能不适合儿童入住。如果您有顾虑,我们建议您在到店前联系住宿接待方,以确认他们是否可以为您安排合适的客房

其他注意事项

07:00 至 19:00 可使用游泳池。
高尔夫开球时间、按摩服务和SPA 护理需要进行预订。可在到达之前使用预订确认信息上的联系方式与住宿取得联系以进行预订。
12 月 24 日入住的总价中包括了必须支付的圣诞前夕晚宴的费用。
12 月 31 日入住的总价中包括了必须支付的元旦前夜晚宴费用
只有经过登记的住客才可进入客房。
住宿可提供连通房/相邻房,具体视空房情况而定。住客可通过预订确认邮件中的联系信息向住宿提出要求
此酒店不允许携带宠物,包括服务类动物。
12 岁以下的儿童无大人陪同不允许使用游泳池、健身设施或热水浴缸。
18 岁以下的住客不允许进入 SPA 场所。

住宿的其他常用名称:

All Inclusive Barcelo
All Inclusive Barcelo Punta Cana
All Inclusive Punta Cana Barcelo
Barcelo All Inclusive
Barcelo All Inclusive Punta Cana
Barcelo Punta Cana
Occidental Caribe All Inclusive All-inclusive property
Punta Cana All Inclusive Barcelo
Punta Cana Barcelo
Punta Cana Barcelo All Inclusive
Barcelo Dominican Punta Cana
Barcelo Premium Punta Cana
Barcelo Punta Cana Hotel Punta Cana
Barcelo Punta Cana Resort
Breezes Punta Cana
Occintal Caribe Inclusive inc
Barceló Punta Cana
Occidental Caribe All Inclusive Punta Cana
Barcelo Bavaro Punta Cana
Bavaro Beach Resort
Barcelo Bavaro Beach Punta Cana
Bavaro Beach Hotel
Barceló All Inclusive
Occidental Caribe All Inclusive
Occidental Caribe Punta Cana
Occidental Caribe
Occidental Caribe - All Inclusive Punta Cana
Occidental Caribe - All Inclusive All-inclusive property

常见问题

巴塞罗蓬塔卡纳全包式酒店有游泳池吗?

是的,此住宿设有3 个室外游泳池和儿童游泳池。游泳池开放时间:07:00–19:00。

巴塞罗蓬塔卡纳全包式酒店住宿费用是多少?

截至 2026 年 2 月 14 日,我们找到的巴塞罗蓬塔卡纳全包式酒店 2 位成人 1 晚最低价是 $443.67(不含税费),入住日期是 2026 年 3 月 13 日。这个价格基于我们在过去 24 小时内找到的,未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期,可以看到更加准确的价格。

巴塞罗蓬塔卡纳全包式酒店允许宠物入住吗?

不可以,该住宿不允许宠物入内。

停车费是多少?

该住宿免费提供自助停车。

何时可在巴塞罗蓬塔卡纳全包式酒店办理入住?

开始办理入住:15:00;停止办理入住:00:00。 可安排提前入住,须支付费用(取决于客房供应情况)。在限定时间内可安排延迟入住。

何时可在巴塞罗蓬塔卡纳全包式酒店办理退房?

退房时间为 12:00。延迟退房会收取费用(视客房供应情况而定)。

巴塞罗蓬塔卡纳全包式酒店提供全包式服务吗?

是的,这是全包式住宿。活动包括:帆板运动、浮潜、划皮艇等等。

巴塞罗蓬塔卡纳全包式酒店的地址在哪里?

这家巴瓦罗住宿依傍着海滩,距离Arena Gorda Beach (阿里纳戈尔达海滩)、卡纳湾高尔夫俱乐部和蓬塔布兰卡高尔夫球场不到 5 公里。而且,Iberostar Golf Course (伊贝尔罗斯达高尔夫球场) 和 科科塔尔高尔夫乡村俱乐部距离酒店不到 10 公里。

点评

关于巴塞罗蓬塔卡纳全包式酒店的点评

7.0

还可以

7.2

清洁度

8.6

地点

7.2

员工和服务

6.8

住宿条件和设施
10 分 - 超赞。483 条好评,共有 1516 条点评
8 分 - 还可以。326 条好评,共有 1516 条点评
6 分 - 一般。267 条好评,共有 1516 条点评
4 分 - 很差。203 条好评,共有 1516 条点评
2 分 - 糟糕。237 条好评,共有 1516 条点评

点评

2/10 糟糕

Alexa

与配偶出行
不满意:清洁度、服务设施、住宿条件和设施
The rooms were far nicer in the pictures than in person. The bathrooms and the grout on the floors were dirty. Clearly not maintained. Making dinner reservations was incredibly frustrating. You’re required to go through the concierge but there were only two people working. We waited in line for over ann hour only to be told there were no reservations left. Completely unacceptable for the size of the resort. The food was absolutely terrible. We found a pizza restaurant that was hidden and that’s pretty much all we ate. The only bright spot was the bartender Stephanie, in the lobby outside the buffet. Overall it was a horrible experience and I would not recommend this resort.
2026 年 2 月入住 3 晚

10/10 超赞

Letizia Di

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
ottimo soggiorno qualità, prezzo !
2025 年 12 月入住 14 晚

10/10 超赞

Laurie,Thunder Bay

团体旅客
满意:清洁度、服务设施、住宿条件和设施
Our room was very clean tho we only slept in it . Everything is walkable to get to and the beach is spectacular. All staff were friendly and helpful tho there is a language barrier with some but they are quick to find someone to translate. Food for everyone with a main buffet and another at the snack bar. Breakfast is pretty much the same everyday choice of eggs or omelet different meats potatoes cereal yogurt etc definitelywont go hungry..suppers change daily. Have a la cartes if you so desire with an option to buy lobster dinner on the beach. We stayed for 8 days and didnt want to leave. Now bare in mind it is an older resort with dated rooms but the beds are top notch. We did experience 2 mornings with a hot water issue but was quickly fixed. We dont go to hang out in our room so we were fine with it. The grounds are kept meticulous with constant cleaning and for a smoking resort you dont see any butts or garbage. Now for the cons..just 1. They dont have enough loungers or umbrellas for the capacity they have so everyone goes down early and reserves them so if you want one by the pool or beach you need to go down by 530 am or you wont have one. Rooms have pop and water if you leave a couple pesos in the fridge with a note they will stock you with beer. I have stayed at higher end resorts and found the service at this resort far surpassed them The premium rooms come with a butler and a separate restaurant for breakfast and lunch. Will definitely return!!
2026 年 2 月入住 8 晚

4/10 很差

Vanessa

与配偶出行
不满意:服务设施,清洁度
Our first room, which was not ready by check in time, had blood stains and a dead bug in the bed, mold in the shower, along with dirty old food on the coffee mugs. There was wet paint everywhere and 3 articles of clothing were ruined. All 3 still had paint after laundering. The casino, which we chose this resort for, consisted of only 1 open table game, and only 14 slot machines. As people who work in casinos, we were extremely disappointed. There was a maximum of $1,000 pay out, which negates the fun in playing and spending a lot of money. We had food poisoning our second to last day and are still recovering 5 days after being home. I reported it to the hotel, they sent up a doctor, and the doctor tried to charge me $100 just for the consult, and said if I called again it would be $200. Many of the daily activities were done early/late and in different locations than specified so we kept missing them, causing frustration in our daily planning. Our “butler” stated this was the norm. There weren’t enough pool/beach chairs for the guests. When I asked Guest Services, after waiting 15 minutes, for a recommendation on going into town and shopping she said she didn’t know and couldn’t give me a recommendation. I would never recommend this resort to anyone. I gave this location 2 stars because the beach was well kept, the pool was beautiful, and our butler, Jose, was incredible, as well as “Minnie” the activities director.
2026 年 2 月入住 5 晚

10/10 超赞

omayra cruz

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Todo excelente
2026 年 2 月入住 3 晚

6/10 一般

Elizabeth

The room was ok but it took forever to get a hot shower!! The food wasn’t good and staff did a better job ignoring you than help you
2026 年 1 月入住 6 晚

10/10 超赞

Dayna

团体旅客
满意:清洁度、服务设施、住宿条件和设施
Excellent stay! The resort was clean, the room was very nice and the pools and beach were amazing. Somehow we had a premium level package so we were assigned a butler and he was fantastic. There were a couple hiccups with our room keys and room safe and the staff dealt with them so quickly. My only criticism is that the food was so so but thats to be expected at a big resort like this. Id come here again!
2026 年 1 月入住 7 晚

10/10 超赞

Lisa Anne,Airdrie

与家人及幼儿出行
满意:清洁度、服务设施、住宿条件和设施
Occidental Caribe resort over all was very good, but our butler, Juan Carlos is who made our vacation EXELLENT. Juan greeted us at check-in and assured us that he would take care of all our needs, Juan was true to his word! We were a family of 14 in 6 rooms, and Juan remembered each of us and our room numbers. Juan also greeted us with voice message every morning, made our reservations in restaurants, stopped by to visit pool-side, and even personally dropped a friut plate the night befor we left. Juan was fun, friendly, efficient and dedicated. Juan quickly went from staff to friend to family. Thank you Juan Carlos!!! We have stayed in Barcelo properties in the past and have always had a wonderful experience. We could see signs of age in the rooms but we could also see the commitment to update as well. For example, one of our party saw an elevator full of new beds, and staff working diligently in rooms. Our only disappointment was the quality and variety of food. We didn't go hungry by any means but that is the only area Occidental Caribe could improve. Thank you everyone for making our family vacation wonderful!!!
Romantic beach walk
2026 年 1 月入住 10 晚

10/10 超赞

Chantel Marie,Airdrie

与家人及幼儿出行, 与家人出行, 与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Friendly staff and the resort atmosphere was very fun and comfortable. Also, a great mix of young, old and everyone in between!
2026 年 1 月入住 9 晚

10/10 超赞

Maurie

与家人出行
满意:清洁度、服务设施、住宿条件和设施
The stay was great. The staff was excellent. The hotel is well maintained, crews painting and lawn care every day. The restaurants were good. Don't know why other websites give this property bad ratings. Definitely not true. Maurie J. Toronto
2026 年 1 月入住 14 晚

6/10 一般

Norman Francis

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
The initial room had one dresser that, when I tried to open the drawer, the front came off in my hand. Rather than replace the dresser, they changed our room to one overlooking the pool. However, they failed to tell us that the pool was very, very noisy from morning to late afternoon. The toilet, for the first three days, did not flush properly. They replaced it on the fourth day. The food was fine.
2026 年 1 月入住 14 晚

8/10 还可以

Katherine

与家人及幼儿出行
满意:服务设施,清洁度
The beach, the food, the pool a d the staff
2026 年 1 月入住 5 晚

8/10 还可以

Julie A.,Great Barrington

与配偶出行
满意:清洁度
Staff was great. Beach was great and pools were great. Rooms could use some upgrades. The food was good, the buffet was overcrowded and chaotic. there needs to be a better method for making reservations. We waited in line for an hour and a half to make reservations and we were not able to eat at three of the restaurants because they were booked.
2026 年 1 月入住 6 晚

4/10 很差

Emely

Staff, bad service and bad food
2025 年 10 月入住 3 晚

2/10 糟糕

Kenia Reyes

与家人及幼儿出行
en los 4 dias q se estuve ahí solo permitieron hacer reservación en un restaurante un solo día Y también otro turista discutiendo por una silla con mis hijos menores de edad como si tenía reservación totalmente decepcionada de este resort
2026 年 1 月入住 3 晚

10/10 超赞

lonie Louise

满意:清洁度、员工和服务、住宿条件和设施
Staff were great
2026 年 1 月入住 7 晚

8/10 还可以

Jennifer

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were very friendly. Pool and beach are beautiful, and rooms are clean. Only negative is it’s very hard and almost impossible to get restaurant reservations. So we had to stick with the main dining hall food for majority of the trip which wasn’t the greatest/hit or miss. But overall a great time!
2026 年 1 月入住 5 晚

10/10 超赞

Francirys

与家人出行, 团体旅客
满意:住宿条件和设施,清洁度
It was great
2025 年 11 月入住 4 晚

8/10 还可以

Juliana Lopez

与家人出行
满意:清洁度、服务设施、住宿条件和设施
The hotel is really big with several pools and access to a nice beach. Because the hotel is so large, there is also a lot of people especially during high season, for that reason the buffet can get crowded and the restaurant reservations can be hard to get. I recommend you inquire about the premium stay which would give you access to a less crowded buffet. The staff is very nice, they try their best to accommodate the guests when possible. Some of the staff that stood out to us was Joselito at the restaurants, he always had a smile on his face! Yordi, our concierge who went above and beyond to get us restaurant reservations, gave us recommendations on tours, took time to sit with us and share more about the country and its history and contacted other departments when we ran into small issues. Likewise, José Rafael took time out of his schedule to help us get a couple of small things fixed in our room and stayed in touch throughout our stay to make sure everything was going well. His professionalism was unmatched and we are thankful to have met him. Overall our stay was great, we enjoyed the food, the beach and the entertainment offered by the hotel.
2025 年 12 月入住 5 晚

6/10 一般

Giuliana

不满意:清洁度
La struttura esternamente è molto curata e piacevole, ma le camere e i relativi bagni sono datati con conseguente mal funzionamento degli scarichi fognari, specialmente quando la struttura è molto affollata.
2025 年 12 月入住 10 晚

6/10 一般

Claudia

与家人出行, 团体旅客
满意:住宿条件和设施,员工和服务
Clean pool. The property needs to update room maintenance and they need better buffet food options
2026 年 1 月入住 6 晚

8/10 还可以

Veronica

与家人出行, 团体旅客
满意:服务设施
The hotel is more on the older side however they do a good job to maintain the the grounds clean and offer great amenities like towels, entertainment and food. The restrooms need a little more attention. The value came in the price.
2026 年 1 月入住 6 晚

6/10 一般

Ricardo

与家人及幼儿出行
满意:服务设施
Mejorar habitaciones, el olor a humedad es desagradable lo que menos me gustó fue la comida del 1 al 10 un 5 en comida Lo mejor los empleados alegres y amables muy participativos Los shows muy buenos, excelentes Instalaciones y playa muy buenos
2025 年 12 月入住 6 晚

10/10 超赞

Adriana

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel offers 3 amazing pools. One designated for little ones with slides. The recreation team was very kind and funny. They also offered a trapeze for all guests. The food was very good- lot of variety. We got a beautiful garden view. The New Year celebration was a blast! We really happy with our choice.
2025 年 12 月入住 5 晚

10/10 超赞

Eudis

满意:清洁度、服务设施、住宿条件和设施
La habitación, la animación y la comida estuvieron muy bien, resaltar el servicio del Señor José, Guest Experience Manager, siempre muy pendiente a cualquier detalle, 10/10 para ese señor.
2026 年 1 月入住 1 晚