克鲁斯山谷旅游套票 | 克鲁斯山谷机票+酒店优惠低至 4 折

I’ll start off with the positives. The STAFF are amazing and do their best. Very kind and helpful & you can tell. Location is great, everything walking distance. Air conditioner was great. Again, Love love love the staff & gift shop next door has detergent for laundry and pads for menstrual for cheap, very convenient. Lechonera Diego is amazing across the street. That’s the only positives. Other than that, everything else was terrible. The rooms are disgustingly run down and old, rusty, & have roaches. Sheets never changed or washed, you can tell. Towels are old and yellowed. Shower rod rusted to the bone, tissue rod doesn’t stay in place. Kept falling. Minimal tissue given. Hot tub is NOT a hot tub, just a tub, same temp as pool. Lamp did not work at all. No socket nearby bed to charge phone. No room service available. Only one small mirror in bathroom only. Floors in room extremely dirty and never mopped. Don’t even open the window curtains, not joking. No closet or anything, no clothing iron! Building elevator broken, kept getting stuck on 4th floor. No luggage room. NO WASH CLOTHS GIVEN AT ALL, had to buy my own everything at Walgreens. Will never stay here again. Roaches roaches roaches!!!! Genuinely wanted to crawl out of my skin. Not worth the stay for the steep price AT ALL. Stay at Hampton across street 1000000x worth it instead & CLEAN over there & BREAKFAST INCLUDED. For the extra $, stay at Hampton, wish I would have again. Sad I chose the cheaper route.

The room was clean and spacious!

An excellent getaway to relax and enjoy. Also it has a wonderful pool and breakfast.

It was overall a good experience.