Ratings based on 581 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from califas
Friendly awesome staff!
Posted Aug 8, 2017Clean Clean Clean...staff was cool friendly helpful. ..They have a free shuttle, took us to the subway the driver was so nice and helpful
by A verified traveler
Expedia and the hotel were not communicating well!
Posted May 25, 2017On my booking, I clearly marked "Accessibility: Accessible bathroom In-room accessibility" and I also left the comment saying I had a senior to travel with me, I needed a rolling bed! None of them happened!!! I stepped in the room, the bathroom was not accessibility! Those two beds were too high to climb on for a senior. I asked the front desk, he kept saying I did not book the room correctly! He showed me his screen with my booking and information, it was clearly showing my requests: accessibility bathroom and rolling bed! I guess they just ignored all my requests. I requested to change to the accessibility room, it was not available. I finished 7 hours on that day, it was hard for us to stay up for the argue.
Due to the bed was too high, my grandma had to sleep on the seat for that night.
by A verified traveler
Hotel for a short stay waiting for a plane
Posted Apr 29, 2017
Pros: The free parking, free internet, the beds and pillows, bathrooms were clean, room was clean
Cons: The breakfast could use some help.
Location: The location is right across the street from a graveyard in an old industrial neighborhood. Didn't have a whole lot of things to do nearby.
Pros- Arrived late, check in no problem. Parking was free and there was a lot of it. Internet was fast. Room was clean, water pressure great, TV- good variety of channels, not too noisy - most of the staff was friendly - (except the day time desk person - I must of interrupted her phone call so she was very short with me, when I asked about the nearest subway station). Beds and pillows were actually pretty darn comfortable.
Cons - Breakfast was marginal at best - great waffles but everything else was terrible. The eggs - or if you want to call them eggs had the consistency of granola - no joke, they actually crumbled but the woman on duty was very sweet. The location is out of the way - and I mean out of the way - not someplace for a tourist to stay.
by A verified traveler
Ok for price
Posted Apr 17, 2017 on HotelsFree shuttle was great the first day. Second day we had to call 3 times to get picked up at the subway. We waited outside for over 30 minutes. Maids did not change our sheets. Room was quiet.
by Jennifer
good hotel, problem pricing w/hotel.com
Posted Apr 14, 2017 on HotelsThe stay was fine, but when we checked out we noticed that another person in our party was charged $30 less than us even though we booked the same type of room, the same day through hotels.com. The front desk people were nice, but he said he couldn't help because we booked through a 3rd party
by Patrizia
Posted Apr 10, 2017 on Hotels
by Sherry
Comfortable Room
Posted Apr 5, 2017 on HotelsJust an overnight stay, so really did not explore the area. Hotel is nice and clean--bed very comfortable. Staff is top notch. Had to be at the airport early the next morning, before the breakfast was served. They packed a breakfast for us with an apple, banana and a bagel so tat we could take it with us on the free airport shuttle.
by Ester
Posted Mar 29, 2017 on Hotels
Expensive. Small room. Breakfast was horrible.
by ELIZABETH
Great and Quiet Stay
Posted Mar 22, 2017 on HotelsLove the staff attention, great clean and comfortable beds, the bathroom is very nice too! quiet area, no complaints. Highly recommended.
by Virginia
Posted Mar 16, 2017 on Hotels
The hotel is very nice and new. The beds are good and they give you cable tv including movie channel, sports channels. Its just overpriced when you get nothing and you can't even smoke in your room or the hotel.