Hotel Mercury Inn

Property class: 3.5

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful
Located close to Alameda Hidalgo Park and Puerta la Victoria, Hotel Mercury Inn provides a terrace, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Mercury, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a business center.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed

A modern hotel room with a geometric-patterned wall, a wooden headboard, a large bed with multiple pillows, bedside lamps, a bedside table with a phone, and a seating area with a chair and a lamp.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a nightstand with a lamp, and a telephone.

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located in Downtown Querétaro neighborhood, Hotel Mercury Inn is connected to a shopping center. Travelers eager for a bit of culture can stop by Josefa Ortiz de Domínguez Auditorium, while those who have shopping on the agenda may want to visit Puerta la Victoria and Galerías Querétaro Shopping Center. Looking to enjoy an event or a game while in town? See what's going on at Corregidora Stadium. Visit our Querétaro travel guide
Map
Lateral Autopista Mexico, Queretaro 2105, Estrella, Querétaro, QUE, 76030

What's nearby

  • A golden statue of a historical figure on a pedestal, surrounded by lush green trees.
    Alameda Hidalgo Park
    15 min walk - 0.8 miles
  • A geometric metal structure against a clear blue sky.
    Josefa Ortiz de Domínguez Auditorium
    4 min drive - 1.2 miles
  • A stone viaduct with multiple arches, surrounded by trees and a clear sky.
    Aqueduct of Santiago de Querétaro
    6 min drive - 1.5 miles
  • Galerías Querétaro Shopping Center
    4 min drive - 1.2 miles
  • Puerta la Victoria
    4 min drive - 1.0 mile

Getting around

  • Queretaro Intl. Airport (QRO)
    35 min drive

Restaurants

  • Tacos los Desvelados
    11 min walk
  • Subway
    11 min walk
  • La Marmota
    3 min walk
  • BP
    7 min walk
  • Bar La Roca
    5 min walk

About this property

Hotel Mercury Inn

  • Hotel near Alameda Hidalgo Park
  • Located close to Puerta la Victoria and Josefa Ortiz de Domínguez Auditorium, Hotel Mercury Inn provides a terrace, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Mercury, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a business center.
  • You'll also enjoy perks such as:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Buffet breakfast (surcharge), tour/ticket assistance, and a TV in the lobby
    • An elevator, a porter/bellhop, and a banquet hall
  • Room features
  • All 82 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 43-inch Smart TVs with cable channels
    • Free infant beds, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 335 for adults and MXN 225 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mercury

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 9 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 335 for adults and MXN 225 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Mercury Inn have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Mercury Inn?

As of Oct 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Mercury Inn on Oct 12, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Mercury Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Mercury Inn?

Check-in start time: 3 PM; Check-in end time: 6:00 AM.

What time is check-out at Hotel Mercury Inn?

Check-out is at 1 PM.

Where is Hotel Mercury Inn located?

Located in Downtown Querétaro, this hotel is within 2 mi (3 km) of Alameda Hidalgo Park, Puerta la Victoria, and Josefa Ortiz de Domínguez Auditorium. Aqueduct of Santiago de Querétaro and Galerías Querétaro Shopping Center are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Mercury Inn Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 352 out of 561 reviews
Rating 8 - Good. 152 out of 561 reviews
Rating 6 - Okay. 37 out of 561 reviews
Rating 4 - Poor. 11 out of 561 reviews
Rating 2 - Terrible. 9 out of 561 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room was spotless and cozy. The staff was friendly and helpful
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good basic hotel. Rooms comfortable. Very good restaurant.
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Room are dated Towels are horrible Restaurant food we great
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean room. Bed was very comfortable, but the towels were very rough…it seems they don’t use laundry softener when washing!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, average food on restaurant, not a friendly neighbor, limited dinning and leisure options.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very good hotel with excellent location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente buffet
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Washington good enough
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great Staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
I have stayed in this hotel many times, the elevator wasnt working for 3 days, so we had to use the stairs, i travel with a family member thats 67, after a long day of work those stairs felt eternal, hotel room service was not up to par as the other times, ordered a Arrachera Taco order, got in the shower, came out order was there but with no tortillas, who sends tacos with no tortillas ? ... order was cold by the time they went up with the tortillas up the stairs, not the best visit
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is fine, total cost was 30 usd higher than the price booked in expedia Next time i will try a new hotel, with more accurate pricing
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regular
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
El colchón tienen un plástico debajo de la sábana y produce calor y ruido. En recepción las veces que fui no había personal.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
En general, mi estancia fue muy grata. Las habitaciones estaban limpias y el personal fue muy amable y atento. Lo único que no me gustó fue que la alberca estaba helada, considero que sería excelente que pudieran climatizarla, ya que de lo contrario es difícil aprovechar esta instalación ya que no puedes usarla de lo frío que está el agua. El sol por sí solo difícilmente logrará calentar una cantidad de agua tan grande. Sería una mejora muy recomendable para que los huéspedes puedan disfrutar de la alberca y aprovechar aún más las instalaciones del hotel.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el personal muy amable aunque las instalaciones son un poco viejas
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante muy buena comida y atención Pero no me hicieron la limpieza de la habitación
Stayed 2 nights in Aug 2026