8.6/10 Excellent! (1,002 reviews)
The day of my check in (Sunday, Oct. 19th). I called to see if I could possibly check in a few minutes early and was told by a staffer by the name of Shirl (who was very rude and off putting) that she didn’t know because the hotel was booked and she hadn’t spoken to a manager. She refused to confirm whether I could check in early or not. When I got to the hotel, I was the only person at the time checking in and the attendant didn’t know what I was talking about. I was comfy and very frazzled by the attitude of the person I spoke to.
Reviewed on Oct 21, 2025