Hilton Garden Inn Durham/University Medical Center

Photo gallery for Hilton Garden Inn Durham/University Medical Center

Primary image
Pool
Room amenity
Laptop workspace, blackout drapes, iron/ironing board
Laptop workspace, blackout drapes, iron/ironing board

Overview of Hilton Garden Inn Durham/University Medical Center

Hilton Garden Inn Durham/University Medical Center

3.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
2102 West Main Street, Durham, NC, 27705

Explore the area

  • Popular LocationDuke University8 min walk
  • Popular LocationSarah P. Duke Gardens16 min walk
  • Popular LocationDurham VA Medical Center18 min walk
  • AirportRaleigh, NC (RDU-Raleigh - Durham Intl.)19 min drive

Choose dates to view prices

About this area

Durham

Located in Durham, Hilton Garden Inn Durham/University Medical Center is in the entertainment district and near the airport. Streets at Southpoint Mall and Franklin Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Frankie's Fun Park. Looking to enjoy an event or a game while in town? See what's going on at Wallace Wade Stadium, or consider a night out at Dean Smith Center.

What's nearby

  • Duke University - 8 min walk
  • Sarah P. Duke Gardens - 16 min walk
  • Nasher Museum of Art at Duke University - 17 min walk
  • Durham VA Medical Center - 18 min walk
  • Duke University Hospital - 5 min drive

Getting around

  • Durham Station - 3 min drive
  • Raleigh-Durham International Airport (RDU) - 19 min drive

Restaurants

  • Cosmic Cantina - 5 min walk
  • Cosmic Cantina - 5 min walk
  • Blue Corn Cafe - 6 min walk
  • The Mad Hatter's Bake Shop - 6 min walk
  • Chubby's Tacos - 7 min walk

About this property

Hilton Garden Inn Durham/University Medical Center

3-star hotel, walk to Duke University
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center. All 128 rooms offer free WiFi and free wired Internet, plus microwaves and flat-screen TVs with cable channels. Other amenities available to guests include room service, free weekday newspapers, and hair dryers.
Hilton Garden Inn Durham/University Medical Center offers 128 accommodations with complimentary weekday newspapers and hair dryers. 42-inch flat-screen televisions come with cable channels.

This Durham hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Swimming pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (1456 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Restaurants on site

  • Great American Grill
  • Pavilion Lounge
  • Pavilion Pantry

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Welcoming dogs and cats only
2 per room
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Durham University Medical Center
Hilton Garden Inn Durham/University
Hilton Garden Inn Medical Center
Hilton Garden Inn Medical Center Hotel
Hilton Garden Inn Medical Center Hotel Durham University
Hilton Garden Inn Durham/University Hotel Durham
Hilton Garden Inn Durham/University Hotel
Hilton Garden Inn Durham/University Durham
Hilton Garn DurhamUniversity
Hilton Garden Inn Durham/University Medical Center Hotel
Hilton Garden Inn Durham/University Medical Center Durham
Hilton Garden Inn Durham/University Medical Center Hotel Durham

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 535 out of 755 reviews
5 - Excellent 71%
Rating 4 - Good. 176 out of 755 reviews
4 - Good 23%
Rating 3 - Okay. 30 out of 755 reviews
3 - Okay 4%
Rating 2 - Poor. 10 out of 755 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 755 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OUR SECOND YEAR BACK WILL BE BACK NEXT YEAR.
Stayed 1 night in Apr 2022

4/5 Good

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ate in the restaurant because it was so convenient. BUT , the food was terrible!! The prices are equivalent to a fine restaurant but this is not a fine restaurant! You should do much better or close the restaurant.
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

2/5 Poor

Traveled with family
Disliked: Staff & service, property conditions & facilities
Sad to see this hotel in such rapid decline, in both service and conditions.
Stayed 3 nights in Mar 2022

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not have been happier with my experience.
Stayed 2 nights in Mar 2022