Traveled with group
Jan 19, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at the Marriot Research Triangle Park. Sherry was incredibly helpful. I reserved the room for two nights. Snow was in the forecast and it was possible our flight was going to be cancelled. While I booked my trip through Expedia, they weren't helpful, but Sherry talked to her manager and got me covered for the extra night. On our first night, our heater wasn't working and it was January. I called the front desk, they sent up a technician in five minutes and he fixed it in five minutes. So overall, an incredible experience at the hotel.
Stayed 2 nights in Jan 2022