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"The room is clean. The location is convenient. The staffs are friendly. It gave me a very good experience during this Christmas/New Year period."

"The location is very convenient, just a few minutes’ walk from the main rail station. The cleanliness meets the standard, but the overall environment could benefit from renovation to become more appealing."

"非常好"

"The hotel is nice & comfortable. No transportation provided, but skywalk can take you to T1&2 whether T3 will be a bit far away. 🙁"

"房間舒服寧靜，有淋浴間方便老年人淋浴。餐廳服務及食物非常好😋😋"

"Clean and good location"

"酒店好新同清潔, 酒店經環和服務員的服務都很好"

"很方便的酒店，距離火車站很近，酒店房間很乾淨舒適"

"A terrible experience. Broken bathroom fixtures, dirty floors, dirty towels, blocked showers/sinks/toilets, slow service, unfriendly staff ( apart from Vic, Charlie and Amelia who, to be fair, were genuine and tried their best). To call this hotel 5-star is frankly fraud. It’s a shabby hotel, rooms and service 2 stars at best. Do not stay here with your family."