- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best aspect of this hotel is the very good service you get. Staff are well trained, have good manners and they do make you feel special. Both the adults and the children in our party had a fabulous time. The restaurants had a wide choice of food for all tastes. The beach was nice, clean and there was not a single time we did not find an umbrella even at the busiest times. The pools were kept in a good condition and the lifeguards were doing their job which is great to see in comparison to other hotels. The water slides were popular and the children could not have enough of them. The evening entertainment was good most of the nights and it was a must for our children. The room was good, had everything we needed. The cleaning staff were also very good, special thanks to Mrs Tsambika who we think went of her way to help us whenever it was needed. Mr Groumpas was also excellent as well as the other members of the catering team ( unfortunately I cannot remember your names, but we met at least 10 of them). The only areas that could be improved is the children playground that could be enriched, and have more of them in different parts of the hotel. The kids club could benefit with more variety and supervision. We had an excellent time and we are coming back again next year which is something we do not usually do..