Ratings based on 272 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

Great place to go with family or friends

Posted Jun 23, 2017
Pros: The combination of narure, peace and so much outdoor activities to do, all in one place!!!
Cons: The bar maybe.... it is good but is not really a bar, is more of a lounge to hear some music and a drink
Location: Not much nearby.... mean outside the Hotel, but if you are willing to drive for an hour, you can go to beaches or some other places and enjoy
If looking for a nice quiet place that combines peace with a bunch of different outdoors activities, then this hotel is the place to go!!! They make everything as easy and friendly and comfortable to you as possible, it is expensive to eat there every day, but the menu worth it, if you rent a car, you can easily go to places outside the hotel, it will take you an hour or so to get to the beaches, but everything is well indicated by signs on the road and even if you stop and ask for directions, everyone will help you fin your way, the hotel es very safe, clean and have almost everything you need to make your stay as nice and active as possible, you should try the "one day adventure pass" it's great!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Place to Stay

Posted Jun 7, 2017
Pros: All.
Location: The Rincon de la Vieja National Park is a 10-minute drive. There are Hot Springs and a LOT of things to do.
It is a great place to stay at. It was very very nice and it was not expensive at all. Very recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler from victoria, bc

Excellent and better than expected

Posted May 23, 2017
Staff go out of their way to help. Everyone greets you and makes eye contact, the buffet changed and was fresh every day, from their own livestock and produce. The tours were well organized and fun
5 out of 5
Recommended
for Everyone
by A verified traveler from Larchmont, NY

Beautiful hotel in the heart of the national park.

Posted Apr 23, 2017
Lots of adventure activities, excellent food, perfect for families wanting to get a taste if the best of Costa Rica.
Comment from Hotel Management
May 21, 2017 by JoseB, Hotel Management
Thank you for your comments and thanks for choosing Hacienda Guachipelin for your trip to Rincon de la Vieja Volcano !!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2017
Good compromize between a rough local place and a too fancy resort for westerners only and without any soul
Comment from Hotel Management
May 21, 2017 by jose, Hotel Management
Thank you for sharing your thoughts about Guachipelin and thank you for visiting Rincon dela Vieja Volcano . Pura vida !!!
3 out of 5
by A verified traveler

Not what I was looking for!

Posted Apr 11, 2017
Hotel conditions were not very good. Looks old and low quality materials for the facilities and also the beds and covers. The room didn't have a TV. The hotel smell bad because of the farm that is almost in the middle of the hotel. The restaurant is nice but expensive, breakfasts was very good. Location is not bad, all the attractions are not in the hotel so you have to go in your car or bus. The staff was good. Need to improve Hotel conditions and infrastructure!
Comment from Hotel Management
May 21, 2017 by jose, Hotel Management
Thank you foryour comments. Our management will take note of your observations. We are sorry about the TV. As for the prices in the restaurant, there are options that start at $5 , sorry that you didn't find this option. Thanks for visitng Rincon de la Vieja Volcano.
1 out of 5
by Oliver

Posted Mar 20, 2017 on Hotels
Not flexile people aND very greedy
Comment from Hotel Management
Apr 9, 2017
We are sorry that your stay was not what you expected. If you feel that there is something that we can do , please send us an email to adress this matter directly with you and the reservations office. Thank you for your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from Poconos, PA

Adventure Hotel

Posted Mar 7, 2017
Pros: So much to do
Cons: Nothing
Location: Everything you need is there!
So many things to do at Hacienda Guachipelin and not enough time to do them. Zipping, horseback riding, white water tubing, hiking, hot springs and Ricon Volcano park. We have been to this hotel 3 times and every time had a great adventure. Everything is always great.
Comment from Hotel Management
Mar 12, 2017 by joseb, Hotel Management
Thank you for your comment and thanks for visiting a third time. We are happy that you had a good stay. We will sure let our staff know about your review. Pura Vida !!!
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel

Posted Mar 3, 2017
Pros: location fun for kids
The hotel is fairly easy to find if driving yourselves. Check in was fine. The rooms are spread out quite a bit so it was hard to find our room initially. We ended up being close to the stables which wasn't terrible but the cows were kinda loud in the morning until they were milked/fed. We noticed the window was open after the 1st morning so once that was closed it was a little quieter the next day. The only bad thing about the hotel was the bugs. They can't do anything about it but we did get bit while eating and at the pool. Overall it was a good hotel and I would stay here again. Just know it is away from anything other then the park and the adventure tours that they have on site. We did both the Rincon de le Viejo park hiking and the adventure pass and they were all fun. Recommend those as well.
Comment from Hotel Management
Mar 6, 2017 by joseb, Hotel Management
Thank you for your review. Yes the property is close to Rincon de la Vieja volcano national park and that it's 22 KM from town, but not that far from the beach, which is 55 KM away. About the bugs, this happens on windy days only, since they are pushed from the forest around the volcano, so don't expect them always. We hope that you can visit Guachipelin in the near future. Pura Vida !!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Unexpected

Posted Feb 27, 2017
What a lovely place. Friendly staff, beautiful surroundings. Perfect as a first stop in costa rica.
Comment from Hotel Management
Mar 6, 2017 by joseb, Hotel Management
Thanks for your comments and thanks for choosing Guachipelin for your trip to Rincon dela Vieja. We will let our staff know your comments.