Rio Grande da Serra Vacations from $1,227

Location, decoration, service

A Truly Exceptional Stay The Rosewood São Paulo is absolutely stunning — every detail is breathtaking, from the architecture and design to the curated scent throughout the property. The level of service is unmatched. Every staff member goes above and beyond, offering a warm and refined experience with incredible attention to detail. From the moment you arrive to the moment you leave, you feel genuinely cared for. This hotel sets a new standard for luxury in São Paulo — truly unforgettable.

What a charming experience. Services are exceptional. Cute pastries and fruits in room every day. And the location is unbeatable, you can walk to everything

Recepcionista nao prestou atencao no meu atendimento nem por um segundo, aparentememte um grupo estava chegando naquele dia e ele ficou prestando atencao no atendimento da colega o tempo todo e se metendo no atendimento dela ao inves de falar comigo e me apresentar a propriedade (horarios de funcionamento, onde estao localizados os restaurantes…) nao houve uma conversa durante 7minutos de check in e no final a unica “instrucao” dada foi de que o quarto era para nao fumantes e que eu deveria ler o keyholder para ter informacoes de horario. No frigobar haviam aguas vazias e todos os itens de dentro da geladeira estavam empoeirados e avisei isso 3 vezes e em nenhuma vez foi resolvido. O quarto estava bem limpo, roupas de cama, toalhas, tudo bem limpo e cheiroso. As camareiras fizeram um trabalho impecavel mas a recepcao tem muito a melhorar.

I've paid for a business room and the advertising said I would get a modern room on 14th floor. I've got a room on 22th floor but I didn' realise anything modern or special. It was just a regular room. The hotel is good with a good breakfast. Great staff! The location is very good with plenty of options close to the hotel.