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Be Playa Hotel Boutique & Rooftop Bar - Adults Only

5.0 star property
Luxury hotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Located near Quinta Avenida, Be Playa Hotel offers full breakfast and lunch or dinner at its Sushi Club restaurant. Guests can enjoy cocktails at the poolside bar, ocean views from the terrace, and complimentary WiFi throughout their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

View all photos for Standard Suite

Standard Suite | 1 bedroom, in-room safe, desk, blackout drapes

Standard Suite

7.8 out of 10
Good
(11 reviews)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Private bathroom
Cable channels
Wardrobe or closet
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, blackout drapes

Junior Suite

7.8 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Private bathroom
Cable channels
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | 1 bedroom, in-room safe, desk, blackout drapes

Master Suite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Private bathroom
Cable channels
  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Mamitas Beach - 6 min walk - 0.4 miles
  • Central Square - 10 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪La Vagabunda - ‬2 min walk
  • ‪Trattoria del Centro - ‬1 min walk
  • ‪Pizza Renzo - ‬2 min walk
  • ‪Sushiclub - ‬1 min walk
  • ‪PATANEGRA - ‬1 min walk

About this property

Be Playa Hotel Boutique & Rooftop Bar - Adults Only

Luxury boutique hotel near Quinta Avenida
Playa del Carmen Main Beach and Mamitas Beach are located near Be Playa Hotel Boutique & Rooftop Bar - Adults Only, which provides a poolside bar, concerts and live shows, and a terrace. The on-site Asian cuisine restaurant, Sushi Club, offers lunch and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and tour/ticket assistance
  • Multilingual staff, concierge services, and an elevator
  • Wedding services, luggage storage, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Be Playa Hotel Boutique & Rooftop Bar - Adults Only offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and tubs or showers
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) during limited hours on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sushi Club

Things to do

  • Concerts/live shows
  • Music library
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Be Hotel Playa
Be Playa
Be Playa Hotel
Hotel Be Playa
Be Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Be Playa Hotel Playa del Carmen
Be Playa Playa del Carmen

Frequently asked questions

Does Be Playa Hotel Boutique & Rooftop Bar - Adults Only have a pool?

Yes, this property has an outdoor pool.

Is Be Playa Hotel Boutique & Rooftop Bar - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Be Playa Hotel Boutique & Rooftop Bar - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Be Playa Hotel Boutique & Rooftop Bar - Adults Only?

Check-out is at noon.

Does Be Playa Hotel Boutique & Rooftop Bar - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per person fee applies.

Where is Be Playa Hotel Boutique & Rooftop Bar - Adults Only located?

Located in Downtown Playa del Carmen, this luxury hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

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Reviews

Be Playa Hotel Boutique & Rooftop Bar - Adults Only Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.2

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 453 out of 824 reviews
Rating 8 - Good. 208 out of 824 reviews
Rating 6 - Okay. 86 out of 824 reviews
Rating 4 - Poor. 36 out of 824 reviews
Rating 2 - Terrible. 41 out of 824 reviews

Reviews

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love my stay at playa boutique the staff has amazing customer service and always willing to accommodate it's very secure the rooms are very nice then I absolutely love this staff Karen and Danny have been absolutely amazing I would recommend it to my friends and family thank you to Karen and Danny we're amazing outstanding customer service 😊!
Stayed 3 nights in Nov 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back

Great hotel, perfect location to enjoy the city within walking distance of everything
Stayed 3 nights in Feb 2025

4/10 Poor

Brandi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This botique has a nice location. and is very safe. The rooftop pool is nice however the cleanliness is so so and the breakfast was no options just given a plate. This is still a decent place to sleep and use for visiting the area.
Stayed 2 nights in May 2025

10/10 Excellent

sandra lucrecia guerra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, near 5ta avenida and the beach, frienbly staff and excellent breakfast
Stayed 4 nights in Feb 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at, everything walkable from the hotel. We have stayed here a few times. The breakfast is exceptional.
Stayed 3 nights in Jun 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
I really like the hotel, it's a bit in need of repair and refresh especially the roof top pool area. But it wouldn't prevent me from staying there again. Personal is lovely its located in a good area. Loved it
Stayed 4 nights in Jan 2025

8/10 Good

PATRICK JR

Liked: Cleanliness, amenities
I had a great stay, Other than the elevators not working, it was great. The pool was clean. The Jacuzzi was great, And it’s close to 5 street
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. Premium room and services for a fraction of the cost. The rooms were spacious and very clean. The staff very friendly. Elevator wasn’t working and no parking, but for the location, the price, the decor and everything else, it was still a 10/10 for me
Stayed 3 nights in Dec 2024

4/10 Poor

Shaina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked this hotel for the jacuzzi tub and location. Location is ideal however we were there for 4 nights and had no hot water. Our room was nice and clean but the rooftop area around the pool was dirty and rundown. Absolutely a joke that this is advertised as a 4 star property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Property conditions & facilities, communication
Friendly service
Stayed 2 nights in Aug 2023

4/10 Poor

Mandy

Disliked: Staff & service, property conditions & facilities
Old and a bit dingy. Funny smell in the room. Got a good price because the elevator was down but would not be ok paying more.
Stayed 1 night in Dec 2024

8/10 Good

John

Ac was good! Bumped cold. Sushi resturant was very good downstairs . Pool was a little cold . Room was clean
Stayed 7 nights in Feb 2024

6/10 Okay

RACHELLE

Liked: Cleanliness, staff & service
The staff was very kind and helpful. The hot water situation could be better. I had a six day stay: two days the water was cold, two days it was luke warm, and the last two days it was much better, but not hot. The lights were off in the first floor hallway. Even though I reported it on the first night, they were never fixed. I also asked and was granted a room change due to a mold smell in my room.
Stayed 6 nights in Jan 2025

4/10 Poor

Jason

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Significant maintenance issues

AC was broken. Tub was broken. Very very noisy well into the night. Couldn't open patio door because if noise which made the broken AC even worse. Comfortable bed and nice shower. Otherwise wouldn't return.
Stayed 1 night in Jul 2024

2/10 Terrible

Moshud

Liked: Cleanliness, property conditions & facilities, room comfort

Bad staff

Hotel is nice and comfortable. The hot water stopped working the 2nd day. The hotel management said that they’ll issue a refund for that night. However, they went back on their words and didn’t give even a penny back. Terrible service
Stayed 2 nights in Jan 2024

4/10 Poor

Gabriela

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you are ok with arriving to no hot water & not being given the room you booked, staying here is for you. If you are ok with noise from the club until 4am, this is for you. They did move me rooms due to lack of hot water& shower had a missing door. pool is nice. Breakfast looked good- didn’t have any. Coffee- mediocre. Rooms-old. Staff- lady & older gentleman , kind.
Stayed 6 nights in Dec 2023

6/10 Okay

Diane

Liked: Cleanliness, property conditions & facilities, communication
Overall our stay was nice. Close proximity to 5th Ave shopping and vendors. Your stay includes breakfast but not a buffet, more so one juice, one plate of food and that’s it. They give you a boxed lunch if you’re going to spend the day out on excursions, but you can’t have breakfast ABD a boxed lunch to go, it’s one or the other. The hot tub in room takes about 45 mins to fill up and doesn’t get too hot, but other than that it was cool. The TV doesn’t have any English channels so don’t expect to chill out and watch some good ole American TV. Safe place to stay overall, I would stay here again.
Stayed 4 nights in Aug 2023

4/10 Poor

Jose

Liked: Amenities
Disliked: Property conditions & facilities
The place needs to be updated for sure. It’s nice because it’s right around the corner from the strip and walking distance of all the restaurants. We got our room upgraded when we got there but it wasn’t great. As soon as we walked in the room the smell of sewage pipes hits you. The curtains were torn lots of holes. The rain shower head most def needs to be changed. The water spits out everywhere but straight down. The tube in the room did not hold the water so a useless “hot tube” in the room. The bartender Danny was great super friendly very talkative! The whats up app is useless they take forever to answer to a message. This was my second time staying here and I def wouldn’t stay here again.
Stayed 2 nights in Feb 2025

6/10 Okay

Chad

Disliked: Property conditions & facilities

Disappointed

I have stayed here before over past 3 years 3 or 4 times .The maintenance and updates have suffered .First the elevator wasnt working ,and no one to help ,if i didnt expect an elevator,that is ok but had to carry 5 bags up the stairs ,thankfully only 1 flight for me .The silicone around shower floor was old and cracked and water leaked all over floor ,the toilet quit flushing within 30 minutes .The overall condition of the room needed attention .Bed was acceptable although also could use a new mattress soon .Rooftop bar had no food because of elevator (understandable).Service was good for what they have to work with .location is good .Probably wont stay there again .
Stayed 1 night in Nov 2024

4/10 Poor

iris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Let me preface by saying despite all the things that went wrong with the room, the staff at the front desk like Ros and the others were great and friendly and tried to do everything they could to help. The upper management however was lacking. I've never taken the time to write a review on a place but this was a sitcom level debacle - So here's what happened - I entered the beautiful room only to find a condom wrapper (yep, you read that right) on the floor by the bed, they did not have an equivalent room to stay in that night so I was offered a free Americano or Continental breakfast during my stay which I only used once because it was supposed to start at 8 am but in reality the kitchen only opened at 9:30 then there was no hot water in the room so I waited for that to be fixed, then there was no water pressure to fill the jacuzzi tub that is the highlight of the room so I waited for a maintenance guy to fix that and he told me apparently my room was literally the ONLY one with this issue, but at this point the hotel was full so I could not be moved rooms until the 3rd night THEN the safe died with my stuff inside so I waited for someone to open and replace the safe... finally I moved to an equivalent room on the third night (was only there for four nights). When asked for refund I was refused by management saying "we moved you rooms, you got breakfast". Not a great policy considering this was not just one thing. At least the staff were great.
Stayed 4 nights in Jan 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option, location, cool roof bar, would definitely stay there again
Stayed 3 nights in Sep 2025

2/10 Terrible

Ricky

Toilet would not flush, tv had no remote control and WiFi would not connect
Stayed 1 night in Nov 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

4/10 Poor

Maria-Elena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early & in order to check in we were expected to pay a fee (which would have been ok ) but were informed that we had to pay in cash (questionable), no exceptions were made when we informed Jonathon (front desk ) that we didn’t have pesos or dollars…we were forced to go to ATM to withdraw cash. Once we got to our room, the shower flooded the bathroom & when we asked for additional towels it was an issue additionally the air conditioning was not functioning. Unfortunately our consensus upon leaving is that this hotel is poorly managed & the pictures on site are optical illusion.
Stayed 4 nights in Sep 2025

10/10 Excellent

Juan C

Liked: Cleanliness, room comfort, communication

Great stay

Location is great, the hotel is in a very good condition and the the vibe is fun and relaxed. Definitely would stay there again.
Stayed 3 nights in May 2023