“The property was I’m excellent condition and the accommodations were okay.
However upon our arrival the room we booked two months I’m advance with two queen beds was not provided and we were “upgraded at a discount” to a room that did not meet our travel needs with only one bed and a pull out couch (basically they gave our room to one else). When I inquired why this occurred the answer was we are fully booked and we upgraded you. For the inconvenience we can give you points and you can speak……
“The room was clean and comfortable, shower was hot, beds OK. We couldn't get a handicap room for my sister but that is my fault for not booking the room correctly. The complimentary breakfast was disappointing. Went to Chic-Fil-A instead. Also, no elevator in the building so my sister had to hoof it up the stairs more than once. Will not go back.”